1.3 Changing Aims and Objectives Flashcards

1
Q

What are the Objectives for a Growing Business?

A
Profit Growth
Increasing Market Share
Customer Satisfaction
Go Global
Increasing Shareholder return
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2
Q

How are Objectives for a Growing Business achieved and what is the benefit to the company?

A

Profit Growth:
How it’s achieved - Sell a wider range of products/reduce costs
Benefit to company - More income = more profit growth and money is used to expand business further

Increasing Market Share:
How it’s achieved - Gain loyal customers, Promote to wider audience, Franchising
Benefit to Company - More competitive, reduce prices through Economies of Scale

Customer Satisfaction:
How it’s achieved - Offers good quality products and customer service
Benefit to company - Customers buy the product and give recommendation

Go Global:
How it’s achieved - Advertising/selling online, Takeovers and Franchising
Benefit to Company - More customers = more profit, Appeals to a wider audience, Greater brand recognition

Increasing Shareholder Return:
How it’s achieved - Giving a dividend, Increasing Share Price
Benefit to Company - Easier to attract investors

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3
Q

How do you calculate Growth in Volume (quantity sold)?

A

Year 2 - Year 1/ Year 1 x 100

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4
Q

How do you calculate Growth in Value (Profit)?

A

Year 2 - Year 1/Year 1 x 100

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5
Q

What is an Aim?

A

A broad direction a business wants to go in

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6
Q

What is an Objective?

A

Is a clear indication of where the business decides to head

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7
Q

What are Social Costs?

A

Costs that affect or are paid by the rest of the society as a result of a business decision

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8
Q

What are Social Benefits?

A

Benefits that are received by the rest of the society as a result of a business decision

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9
Q

How can businesses become more Socially responsible?

A
No discrimination (Gender, Ethnicity)
Sustainability 
Recycling
Minimise pollution caused
Making products that supports basic moral values
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10
Q

Why do Businesses consider Social Costs and Benefits as important when setting objectives?

A

Some decisions made can have a huge effect on society

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