1.2.11 CSR for Business Planning Flashcards
1
Q
Corporate Social Responsibility (CSR)
A
- Ethical conduct of a business
- Beyond legal obligations
- And the consideration of social, economic, + environmental impacts
- When making business decisions
2
Q
Advantages of CSR
A
- Attracts more customers
- Increased staff morale + employee retention
- Good reputation (not guaranteed)
3
Q
Disadvantages of CSR
A
- Increased costs
- Time-consuming
4
Q
How to be socially responsible
A
- Environmental issues
- Customer issues
- Staffing issues
5
Q
Environmental issues
A
- Consider business impact on enviro
- Environmental audit
- Environmental management system (EMS)
6
Q
Customer issues
A
- Products should be high quality
- Products should be safe + reliable
- Customers treated fairly + equally
7
Q
Staffing issues
A
- Fair pay
- Safe + healthy working conditions
- Employing disadvantages groups
