1.2.1 Customer needs Flashcards
1
Q
what are Customers’ needs
A
a need is a problem which
customers could solve with the purchase of a
product or service
2
Q
what is price
A
Customers need a product or
service that is the right price
3
Q
what is quality
A
Customers need products that are of a satisfactory quality
4
Q
what is product range
A
Not every customer wants the same product or service, so businesses
may produce a range
5
Q
what is saving time and
money
A
Customer convenience means
saving the customer time and
effort in some way
6
Q
what is Generating sales
A
A business needs to generate sales to survive
