1.2 Spotting Business Opportunity Flashcards

1
Q

Customers have various needs, involving a combination of:

A
  • Price
  • Quality
  • Choice
  • Convenience
  • Great design
  • Efficiency & reliability
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2
Q

Market research helps to:

A
  • Identify and understand customers needs
  • Identify gaps in the market
  • Reduce risk
  • Inform decision making
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3
Q

Market research may be ………….. or ……………?

A

Primary or Secondary

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4
Q

Market research data may be ……………. or ……………?

A

Quantitive or Qualitative

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5
Q

Markets may be segmented according to:

A
  • Location
  • Demographics
  • Lifestyle
  • Income
  • Age
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6
Q

Market mapping is a useful tool in segmentation. The strengths and weaknesses of competitors can be identified based on:

A
  • Price
  • Quality
  • Location
  • Product range
  • Customer service
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