12 PRINCIPLE OF INTEROPERABILTIY

Question 1

Ensuring that all public data is freely available for use and reuse; unless restrictions apply,
e.g., for protection of personal data, confidentiality, or intellectual property rights
This includes the use of open source software and open standards

Answer 1

Openness

Question 2

Taking decisions as closely to the citizen as possible, unless it is more effective on the
European level

Answer 2

Subsidiarity

Question 3

Enabling visibility inside the administrative environment of a public administration

Answer 3

Transparency

Question 4

Focusing on functional needs and deferring decision on technology as long as possible
to minimize technological dependencies,
to avoid imposing specific technical implementations or products on their constituents, and
to be able to adapt to the rapidly evolving technological environment
Ensuring the ability to move and reuse data easily among different applications and systems

Answer 4

Technological
neutrality and
data portabilit

Question 5

Reusing IT solutions, information, and data to enable interoperability, to improve quality by
extending operational use, and to save money and time

Answer 5

Reusability

Question 6

CONSIDERING USER NEED

Answer 6

USER-CENTRICITY

Question 7

Enabling everyone to take full advantage of the opportunities offered by new technologies to
access and make use of European public services, overcoming social and economic divides,
and exclusion

Answer 7

Inclusion and
accessibility

Question 8

Defining a common security and privacy framework and establishing processes for public
services to ensure secure and trustworthy data exchange between public administrations,
citizens, and businesses

Answer 8

Security and
privacy

Question 9

Balancing the expectations of citizens and businesses to be served in their own or preferred
all official EU language

Answer 9

Multilingualism

Question 10

Simplifying administrative processes by improving them or eliminating any that does not
provide public value to help businesses and citizens reduce the administrative burden of
complying with EU legislation

Answer 10

Administrative
simplification

Question 11

Ensuring that records and other forms of information keep their legibility, reliability and
integrity and can be accessed as long as needed, subject to security and privacy provisions

Answer 11

Preservation
of information

Question 12

Evaluating the effectiveness and efficiency of different interoperability solutions and
technological options considering user needs, proportionality, and balance between costs
and benefits

Answer 12

Assessment of
effectiveness
and efficiency