1.1.3 The role of business enterprise Flashcards
The role of business enterprise and the purpose of business activity:
1) To produce goods or services
2) To meet customer needs
3) To add value: convenience, branding, quality, design, unique selling points
Purpose – to produce goods and services
1) Land – somewhere to produce the goods e.g. a farm
2) Labour – people to work in the business e.g. farm workers
3) Capital – money to get the business started
4) Enterprise – This is the drive or motivation from the owners to start a business
These are the factors of production
Purpose – to meet customer needs
A. Fast, efficient and accurate service
B. High quality products at a competitive price
C. Friendly, helpful service staff to provide information and answer questions
D. Prompt responses to their inquiries, whether online, by phone or in person
E. Sufficient stock to meet their needs without long waits
F. A trained staff that can handle their questions without referring them on
G. A clean shop or easy to navigate website
Purpose – to add value
Definition of added value:
Added value – the difference between what a business pays its suppliers, and the price it is able to charge for its product or service
Purpose – to add value
ways to add value to a service or product:
1) Branding
2) Design
3) Unique selling point (USP)
4) Quality
5) Convenience
Ways to add value
1) Branding- Nike
2) Design- Dyson
3) USP- m&m
4) Quality- milk tray chocolate
5) Convenience- Healthy choice
An Enterprise
Enterprise is about taking risks, being creative and innovative and using your initiative
An entrepreneur
An entrepreneur develops a business idea and then hires and organises the factors of production to carry out the business activity
An entrepreneur – takes risks
1) Risk taking – Setting up a business is risky, money has to be paid out in advance to buy materials, equipment and wages
There is no guarantee that the final product or service will be sold
2) The entrepreneur bears all cost of the business fails
3) If an entrepreneur gives up a regular job they will also lose that income and have to depend on the business to pay their bills