1.1 Time Management Flashcards
Name 5 time stealers.
Emails, phone, desk clutter, chatting with colleagues and procrastination.
Describe what a to-do list is and why is it useful?
This is a document that an individual could use on a day-to-day basis to remind them of the tasks that need to be completed. It is useful as you can convert this to a priority list and check what needs to be done first, in order of importance.
How do you prevent taking on too much work?
Make sure to be assertive! You have to learn how to say no when people ask you to do tasks when you’re already too busy. Make full use of subordinates and delegate tasks to them if need be.
Why is a tidy workstation important?
This allows you to focus on the job at hand and to make sure that you can have a clearer mind when taking on and completing tasks.
What are the effects of having good time and task management?
Increased productivity Better quality of work Increased morale and motivation Lower staff turnover + High job satisfaction Lower stress levels Good customer relations Better relationships with management
Name the 10 skills required for effective time and task management.
Planning Prioritisation Organisation Delegation Assertiveness Negotiation Control Evaluation Resource Management Directing
What will happen to a manager who fails to delegate tasks.
Suffer from stress as a result of heavy workload which could result in illness/absenteeism.
Find it difficult to meet deadlines as they have so much work to do – could result in lower productivity.
Their team may suffer low staff morale - which may lead to the senior manager having to spend more time counselling/motivating/team building with his staff.
The team may suffer high staff turnover - which would mean the senior manager would have to spend more time recruiting and training new staff.
Deadlines are not met - leading to disciplinary action for the senior manager/loss of promotion opportunities.
Staff may not be able to deputise for the manager if he is absent - because they have not had the opportunity to develop skills through delegation.
Name 4 methods of target setting.
Personal Development Plan
Action Plan
To-do List
Gantt Chart
Name 4 methods of target setting.
Personal Development Plan
Action Plan
To-do List
Gantt Chart
Name the consequences of poor time and task management.
Staff being stressed, which leads to absenteeism
Lower productivity and poor quality of work
Lower staff morale and motivation
Poor job satisfaction and high staff turnover
Poor customer relations and an increase in customer complaints
Poor relationships with management
Increased costs to the organisation.
