1.1 Flashcards
Brand
A symbol, logo or design that is recognisable and distinguishes a product from competitors
Competition
Rivalry against sellers trying to achieve same goals e.g market share, sales volume
Competitive market
When there are many rivals selling similar productsWhen there are many rivals selling similar products
Competitor
A rival business operating in the same market offering similar goods or services
Direct Competition
Businesses produce similar products that appeal to the same group of customers
Dynamic market
A market that is subject to rapid/continuous change
Indirect competition
Different businesses make or sell products that are not in direct competition but compete for the same customer experience
Innovation
The creation, development and implementation of a new product, process or service
Market
Where buyers and sellers interact
Market growth
An increase in demand/sales for a particular product/service
Market share
The % of the total market a business has in terms of volume or value
Market size
The total amount of sales/customers in a market measured by value/volume
Mass market
A large unsegmented market where mass appeal products are on sale
Niche market
A specialised section of the market where customers have specific needs/wants.
Online retailing
Selling goods and services on the internet
Product innovation
The development/creation of products not previously available
Sales volume
The quantity of a good or service sold within a period of time. Calculation Sales revenue/selling price
Uncertainty
The inability to predict/a lack of knowledge about future events and outcomes/reasons for uncertainty. Is caused by unexpected often external factors outside the business’s control, even though sometimes these can be predictable
Biased Questions
Where the questions do not produce findings that give a true reflection of the views of the target audience on the product or service
Consumer behaviour
How consumers make decisions about how they choose and use products or services
Databases
An organised collection of data stored electronically with instant access, searching and sorting facilities
Face to face survey
A research method used where the interviewer
communicates directly with the respondent using a questionnaire
Focus group
A group of people who participate in a discussion as part of market research to give feedback about a product or service
Government data
Government publications that a business can use such as the census of the population