100 mark test

Question 1

impact of BCEA on HRF

Answer 1

*BCEA sets conditions that ensure fair labour and HR practices
*Payment of salaries should be based on whether the employees are permanent or employed on a fixed contract
*businesses are supposed to conduct income tax (PAYE) from the employees taxable salaries

Question 2

internal recruitment advantages

Answer 2

*opportunity for promotion to reward good work which motivates employees
*staff members productivity increases if suitable employees are employed
*current employees already understands how business operates

Question 3

internal recruitment disadvantages

Answer 3

*no new ideas are generated
*promotion may cause resentment from other employees
*number of applicants is limited to staff only

Question 4

external recruitment advantages

Answer 4

*brings new talents/ideas to rhe business
*may help business to meet affirmative action or BBBEE targets
*larger pool of candidates to shoot from

Question 5

external recruitment disadvantages

Answer 5

*external sources could be expensive
*recommended process takes longer bcs of background checks
*new candidates take longer to adjust to new work environment

Question 6

job analysis

Answer 6

the components of job description/specifications as it relates to employees

Question 7

job description

Answer 7

*describes duties and responsibilities of the type of job
*a written description of job requirements
*describes key info/tasks for a specific job

Question 8

job specification

Answer 8

*specifies the minimum acceptable skills needed for the job
*written description of skills needed
describes key requirements for person who fills the vacancy

Question 9

meaning of ethical behavior

Answer 9

*standards expected from employee/employer
*morally acceptable values when conducting business
*froms apart of employee code of conduct

Question 10

professionalism meaning

Answer 10

*knowledge/skill of a profession
*employers apply a code of conduct
*used to uphold the reputation of business

Question 11

unethical business practices

Answer 11

𝑢𝑛𝑓𝑎𝑖𝑟 𝑎𝑑𝑣𝑒𝑟𝑡𝑖𝑠𝑖𝑛𝑔 :misleading statements in advertising leading to misrepresentation of the product advertised
𝗲𝘅𝗮𝗺𝗽𝗹𝗲: takealot scamming people during black friday in 2020
𝒑𝒓𝒊𝒄𝒊𝒏𝒈 𝒐𝒇 𝒈𝒐𝒐𝒅 𝒊𝒏 𝒓𝒖𝒓𝒂𝒍 𝒂𝒓𝒆𝒂𝒔: businesses in rural areas exploit their customers by adding much more than necessary to their prices
𝒕𝒂𝒙 𝒆𝒗𝒂𝒔𝒊𝒐𝒏:business submit incorrect returns to SARS resulting in penalties

Question 12

ways in which proffesional and ethical business practices can be conducted

Answer 12

☼︎mission statement must include values of equality/respect
☼︎treat workers with respect/dignity by recognizing work well done
☼︎treat all employees equally regardless of their age/race/religion/gender
☼︎plan properly and put preventative measures in place

Question 13

king code principles

Answer 13

𝒓𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒚☼︎To comply with laws rules and standards
☼︎apply sustainable business practices to protect the environment
𝒂𝒄𝒄𝒐𝒖𝒏𝒕𝒂𝒃𝒊𝒍𝒊𝒕𝒚☼︎businesses should be accountable for their decisions/actions
☼︎businesses should present accurate annual reports to shareholders at the AGM
𝒕𝒓𝒂𝒏𝒔𝒑𝒂𝒓𝒆𝒏𝒄𝒚☼︎decisions/actions must be clear to all shareholders
☼︎business dealings/transactions must be honest

Question 14

problem solving steps (ifisdime)

Answer 14

1. Identify problem
2. define problem
3. identify alternative solutions
4. evaluate alternative solutions
5. select the most appropriate solution
6. implement action plan
7. monitor the implemented plan
8. evaluate the action plan

Question 15

problem solving techniques

Answer 15

☼︎delphi (ᵉˣᵖᵉʳᵗˢ)
☼︎force field analysis (ᵖʳᵒˢ ᵃⁿᵈ ᶜᵒⁿˢ)
☼︎brain storming (ᵒⁿᵉ ᵇʳᵃⁱⁿ ᵒⁿᵉ ᵍʳᵒᵘᵖ ʷᵒʳᵏ ᵗᵒᵍᵉᵗʰᵉʳ)
☼︎nominal group technique (ᵛᵃʳⁱᵒᵘˢ ˢᵐᵃˡˡ ᵍʳᵒᵘᵖˢ)

Question 16

delphi technique

Answer 16

☼︎the business must invite a panel of experts
☼︎experts do not have to be in one place and is contacted individually
☼︎design a questionnaire consisting of questions on how to improve the quality of goods
☼︎summarise the responses from the experts in a feedback report

Question 17

Force field analysis

Answer 17

☼︎During decision making process there are people for and against the decision
☼︎this technique is used to look at all the pros amd cons of the decision
☼︎the analysis can be used to strengthen the forces supporting a decision and at the sam time reduce the impact of the forces that oppose the decision

Question 18

ways to create an environment that promotes creative thinking

Answer 18

☼︎businesses must emphasize importance of creative thinking
☼︎encourage staff to come up with new ideas/solutions
☼︎place suggestion boxes aroumd the workplace for new ideas
☼︎make time for brain storming to generate new ideas
☼︎reward creativity with a reward scheme for employees that come up with creative ideas