10 Public Trust

Question 1

Public Trust Opening

Answer 1

• The CHP is engaged in the Public Trust Initiative to enhance the trust with the public we serve to enforce the law equally, impartially and without favoritism or prejudice.
• This is emphasized in our GO: Earning the Trust of California Communities
• There are three primary reasons we must engage in this Public Trust Initiative;
  Public and officer safety is built upon mutual trust.
  Public support is essential for safer communities.
  Provide an opportunity for the CHP to assume a Leadership Role in building a public trust framework that could serve as a model to others.

Question 2

Public Trust

Answer 2

• As an example, the Department embraces;
  o Individual Evaluation
  o Respect and Dignity
  o Unified Vision

Question 3

Public Trust

Answer 3

• Also, the Department strives to follow the tenants included in our Mission Statement and Strategic planning by;
  o P rotect life and property
  o E ngage in public trust through superior service.
  o E nhance public trust through community outreach
  and partnerships
  o D emonstrate integrity and respect during each
  interaction with the public
  o D emonstrate departmental integrity, transparency,
  and accountability
  o P roactively develop meaningful professional
  relationships with community stakeholders
  o I dentify and respond to the specific public safety
  needs of communities and stakeholders
  o P romote our services and accomplishments
  o E xpand outreach programs such as:
   Explorer post,
   Senior Volunteer program
   Start Smart,
   And Others

Question 4

Public Trust

Answer 4

- Continually:
o	Invest in our people 
o	Identify and respond to evolving law enforcement 
        needs 
-	It is also listed in our management philosophies of;
o	P  ublic responsibility 
o	L  eadership and innovation
o	O rganizational development
o	P  ersonnel development
o	C  ommand accountability

Question 5

Public Trust

Answer 5

As a Lieutenant, in order to support the Departments long range public Trust Program, I will:
- Ensure employees are adhering to their
Professional and Organizational values and Oath
of Allegiance, Code of Honor, and Code of Ethics.
o Annual review per policy
o Causal discussions, in Briefings, SROVT’s Ride a
longs
- I will make sure they are knowledgeable about
USE-OF-FORCE and PURSUIT policies and how
violations of these result in lack of public trust.
o Quarterly review of policy, annual certifications,
use of force laws
- I will make sure progressive discipline is being
utilized emphasizing preventative actions
o I will use Blue Team, 100 forms, and preventative
measures to head off employee problems before
they become bigger issues.
- I will also ensure we have a proactive PIO
maximizing the use of Social Media to highlight our
good deeds and services.
o Daily briefings, assignments, weekly updates
- I will utilize COMR by going through the
appropriate channels for resources during
community events

Question 6

Public Trust

Answer 6

I will focus on Community Outreach Programs outlined in Policy (SPEED CLIME) by;
- S upport community outreach philosophies with
Community events, stakeholders,
- P artner with allied agencies and organizations
Review of MOU’s, establish working rapport
- E nsure personnel are knowledgeable and use
community outreach daily (Review of policies,
special presentations) (COMR)
- E valuate statistics to identify concerns and
focus on resources
- D iscuss issues on training days and get buy in
- C ommunicate with community and respond to
issues through Board of Supervisors meetings,
and other community events
- L earn about community
- I nclude personnel in problem solving,
- M edia relations to publicize programs
Social media accounts, coffee with a cop, etc.
- E xplore additional options of Community Oriented
Policing and education Programs

Question 7

Public Trust Closing

Answer 7

I understand how a single incident can negatively affect the public trust we have established with the community we serve. I will ensure we demonstrate departmental integrity, transparency, and accountability. I will also ensure Officers are adhering to their Oath of Allegiance, Code of Honor, and Code of Ethics. I will be engaged with my employees to ensure that their conduct is always reflective of our Professional Values and Organizational Values.

As a Lieutenant for this Department, I will ensure the importance of the public’s trust in the Department is conveyed to all employees during training, annual evaluations, and periodic discussions on the topic.