10. dealing with problems Flashcards

1
Q

عُنْوان

A

address

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2
Q

فاتورَة حِساب

A

bill

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3
Q

تعطل السيارة

A

breakdown

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4
Q

مَكْسور

A

broken

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5
Q

لَوْن

A

colour

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6
Q

شَكْوى

A

complaint

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7
Q

رَقْم صَحيح

A

correct number

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8
Q

زَبون

A

customer

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9
Q

خِدْمَة الزَّبائِن

A

customer service

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10
Q

ضَرَر

A

damage

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11
Q

خِدْمَة تَوْصيل

A

delivery

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12
Q

عُنْوان البَريد الإلكترونـي

A

email address

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13
Q

اسْتِمارَة

A

form

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14
Q

ضَمان

A

guarantee

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15
Q

مَفْقود

A

lost

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16
Q

خَطأ

A

mistake

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17
Q

خَلَل

A

fault

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18
Q

طَريقَة الدَّفْع أو السَّداد

A

payment method

19
Q

مِـحْفَظَة

A

purse/wallet

20
Q

كَمِّية

A

quantity

21
Q

إيصال

A

receipt

22
Q

تَـخْفيض

A

reduction

23
Q

يُصَلِّح

A

repair

24
Q

اسْتِبْدال (جُزء)

A

replacement (part)

25
Q

خِدْمَة

A

service

26
Q

حَجْم

A

size

27
Q

سَرِقَة / اسْتيلاء عَلى

A

theft/robbery

28
Q

تَقَدَّم بِشَكْوى

A

to complain

29
Q

وَصَّل/ نَقَل

A

to deliver

30
Q

تَبَادَل

A

to exchange

31
Q

دَفَع

A

to pay

32
Q

أَصْلَح

A

to repair

33
Q

اسْتَبْدَل

A

to replace

34
Q

رَقْم هاتِف

A

telephone number

35
Q

عَمِل

A

to work

36
Q

وَقْتُ الاِنْتِظار

A

waiting time

37
Q

رَقم غَيْر صَحيح

A

wrong number

38
Q

تَعْليمات الاِسْتِخْدام

A

instructions for use

39
Q

تَأْمين

A

insurance

40
Q

التَّقَدُّم / التَّطَوُّر

A

progress/improvement

41
Q

اسْتَعَاد / اسْتَرْجَع

A

to bring back/to take back

42
Q

ضَمَن / كَفَل

A

to guarantee

43
Q

أَرْجَع / أَعَاد

A

to return/give back

44
Q

أَمَّن

A

to insure