1 What is business Flashcards

1
Q

What are the 4 reasons businesses exist

A
  • Make a profit
  • Provide goods and services
  • Develop a good idea
  • Provide help and support for others e.g. charities
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2
Q

Define a mission statement

A

A written declaration of a company’s core purpose and focus and defines the reason for it’s existence

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3
Q

What is the purpose of a mission statement

A

to help bring focus and meaning to a business and act as a guide when making critical decisions that may affect the direction of the business.

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4
Q

Define an objective

A

A goal to help a business achieve its mission

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5
Q

What are 3 key objectives of business

A
  • Survival
  • Profit
  • Growth
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6
Q

What are the 2 additional important objectives of business

A
  • Customer service
  • Corporate social responsibility (CSR)
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7
Q

Define what CSR is

A

The commitment of a business to behave ethically towards its workforce, local community and society at large

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8
Q

Why does each functional area set objectives in a business

A

In order to contribute to the business achieving its overall objectives

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9
Q

What are objectives, that the mission is not

A

Actionable and measurable

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10
Q

Put these in order of achievement:
- Corporate aims
- Functional/department objectives Mission statement
- Corporate objectives
- Mission statement

A

Functional/department objectives ]
Corporate objectives
Corporate aims
Mission statement

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11
Q

What characteristics should objectives follow

A

SMART characteristics

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12
Q

What does the S in SMART characteristics mean

A

Specific: objectives must be clear, precise and well-defined

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13
Q

What does the M in SMART characteristics mean

A

Measurable: must be possible to know when an objective has been completed

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14
Q

What does the A in SMART characteristics mean

A

Achievable: objectives must be within capabilities and have sufficient resources

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15
Q

What does the R in SMART characteristics mean

A

Realistic: an objective must be challenging but possible to achieve given the capabilities and resources

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16
Q

What does the T in SMART characteristics mean

A

Time-based: there must be a deadline to work towards

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17
Q

List the 3 reasons businesses set objectives

A
  • Performance can be evaluated as objectives are measurable and time-based
  • Provide motivation for those who are responsible as they are realistic and achievable
  • They give meaning to planning and ensures a business remains focused on its mission as they are specific
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18
Q

Define profit

A

The amount of money remaining once all costs have been deducted from the revenue

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19
Q

What a reward to owners/shareholders of a business for taking a risk of investing in the business

A

Profit

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20
Q

What is an incentive for setting up in business

A

Profit

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21
Q

Define revenue

A

Money receives from sales

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22
Q

How is revenue calculated

A

Units x price per unit

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23
Q

Define variable costs

A

Costs that vary as a direct result of changes in the level of output

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24
Q

Examples of variable costs

A

direct labour and raw materials

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25
Q

Define fixed costs

A

Costs that do not change as a result of changes in the level of output
- Doesn’t change in the short term

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26
Q

Examples of fixed costs

A

Rent, rates and director salaries

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27
Q

How is total costs calculated

A

Fixed costs + Variable costs

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28
Q

How is profit calculated

A

Total revenue - total costs

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29
Q

What is the private sector

A

The part of the economy that is made up by private enterprises
- businesses owned and controlled by individuals/groups of individuals

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30
Q

What are the 2 categories that the private sector falls under

A
  • Corporate businesses
  • Non-corporate businesses
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31
Q

Corporate businesses consist of

A
  • Private limited companies
  • Pubic limited companies
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32
Q

Non-corporate businesses consist of

A
  • Sole traders/ sale proprietors
  • Partnerships
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33
Q

What are corporate businesses

A

Businesses which have a legal identity that is separate from that of their owners

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34
Q

What do corporate businesses owner’s benefit from

A

Limited liability

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35
Q

Define limited liability

A

the restriction of financial responsibility of shareholders for a company’s debts to the amount they have individually invested

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36
Q

Limited liability means company can

A
  • Sue
  • Be sued
  • Enter into contracts
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37
Q

In the event of a corporate business failing, what does this entail for shareholders

A

Their private possessions are safe

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38
Q

By what 2 methods can liability of shareholders be limited

A
  • Shares
  • Guarantee
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39
Q

Limited liability by shares

A

A shareholders liability is limited to the value of the shares that have been purchased
- no further call on the shareholder’s wealth

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40
Q

Limited liability by guarantee

A

Each member’s liability is restricted to the amount they have agreed to pay in the event of the business being wound up
- Most common with not-for profit businesses

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41
Q

Features of a private limited company

A
  • Smaller than public limited companies
  • Share capital must not exceed £50 000
  • “Ltd” must be included after the company’s name
  • Shares cannot be bought/sold without agreement of other shareholders
  • Shares can’t be sold on the Stock Exchange
  • Relatively small and family businesses
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42
Q

Features of a public limited company

A
  • Share can be sold on the Stock Exchange and can be bought by any business/individual
  • “plc” must be included after the company’s name
  • Must have a minimum capital of £500 000 by law
  • Publish more details of financial affairs than private limited companies
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43
Q

What 2 documents are given to the Registrar of companies when forming a company

A
  • Memorandum of Association
  • Articles of Association
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44
Q

Who receives the Memorandum of Association and Articles of Association

A

The Registrar of companies

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45
Q

What does the Memorandum of Association include

A

sets out the details of the company’s name, address and it’s objectives of trading

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46
Q

What does the Articles of Association include

A

details the internal arrangements of the company, including the frequency of shareholders’ meetings

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47
Q

Once the Registrar of companies approves documents, what does this mean for the business

A
  • They receive a Certificate of Incorporation
  • Can commence trading
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48
Q

What are non-corporate businesses

A

Businesses where their owners are not treated like separate elements

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49
Q

What is the risk of owners in non-corporate businesses

A

They can lose their private possessions in the event of failure of the business so they are known to have unlimited liability

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50
Q

Features of a sole trader business

A
  • Owned by a single person
  • May have multiple employees
51
Q

Features of Partnerships

A
  • Between 2-20 people who contribute capital and expertise to a business
  • Usually based on a Deed of Partnership
52
Q

What does the Deed of Partnership state

A

How much each partner has contributed, the share of profits each shall receive and the rules of electing new partners

53
Q

Examples of sole traders

A

Plumbing and hairdressing

54
Q

Examples of partnerships

A

Dentists and accountants

55
Q

Define “ sleeping partners”

A

a partner that contributes capital but takes no active part in the business

56
Q

What are the advantages of being a sole trader

A
  • simple and cheap to establish with few legal formalities
  • Owner receives all the profits
  • Able to respond quickly to changes in market
  • Confidentiality maintained as financial details aren’t published
57
Q

What are the advantages of a Partnership

A
  • Partners may have a wide range of skills and knowledge
  • Great amounts of capital raised than sole traders
  • Pressure reduced on owners as cover available for holidays
58
Q

What are the advantages of private limited companies (Ltd)

A
  • Limited liability
  • Access to greater amounts of capital
  • Limited financial information shared
  • Companies have separate legal identity
59
Q

What are the advantages of public limited companies (plc)

A
  • Can gain positive publicity by trading on the Stock Exchange
  • Stock exchange quotation offers access to large amounts of capital
  • Suppliers more likely to offer credit
  • Stock exchange has strict rules so encourages investors to part with their money
60
Q

What are the disadvantages for sole traders

A
  • Owner likely to be short of capital for investment and expansion
  • Few assets for collateral to support applications for loans
  • Unlimited liability
  • Difficult to take holidays
61
Q

What are the disadvantages of Partnerships

A
  • Control shared
  • Arguments common
  • Shortage of capital
  • Unlimited liability
62
Q

What are the disadvantages of private limited companies (Ltd)

A
  • Can’t sell stocks on the Stock Exchange
  • Permission required to sell shares limits potential for flexibility and growth
  • Have to conform to a number of expensive administrative formalities
63
Q

What are the disadvantages of public limited companies(plc)

A
  • Stock Exchange listing means short-term financial results not long-term performance
  • Have to public a lot of financial information
  • Significant administrative expenses
64
Q

What is a not-for profit business

A

an organisation that has business objectives other than making a profit e.g. charities

65
Q

What are objectives for not-for profit businesses

A
  • Provide services to local communities
  • Give people job-related skills
  • Fair-trading activities
66
Q

Example of how not-for profit businesses can provide services to local communities

A

Removing graffiti or clean up beaches

67
Q

Example of how not-for profit businesses can give people job-related skills

A

Chef running chain of restaurants in order to provide training in a variety of catering skills for young people from disadvantaged backgrounds

68
Q

Example of how not-for profit businesses can complete fair-trading activities

A

Importing products from less developed countries but pay above the market price for the products or may invest in facilities like education and healthcare

69
Q

Define Mutuals

A

Private business whose ownership base is made up of their clients and policy holders which are run for the benefit of their members e.g. cooperatives, insurance companies and building societies

70
Q

What is the public sector

A

The part of the economy that is owned and controlled by the government/local authorities
e.g. police, fire service, BBC, NHS , rubbish collection

71
Q

What is privatisation

A

The process of converting government owned and government-controlled industries/businesses to the private sector
e.g. coal, steel, water, telecommunications

72
Q

What are the factors that are considered when choosing a business form

A
  • Formalities and expenses: sole traders and partnerships relatively easy to set up with a few formalities which is ideal for small businesses
  • Size and risk: if business intend to stay small and carries little in the way of risk becoming a sole trader/partnership is the most appropriate
  • Objectives of the owner: if the objectives involve growth, then forming an incorporated business is more appropriate as it gives more accessibility to capital and limited liability which reduces risks
73
Q

What are the possible reasons of a business changing its business form

A
  • Circumstances: growth of business
  • Capital: easier to raise capital by becoming incorporated or Ltd becoming an plc
  • Acquisition/takeover: may cause change of structure e.g. Ltd taken over by plc
74
Q

Why might a plc change to a Ltd

A
  • Escape scrutiny of the city
  • Escape pressure from short-term shareholder objectives
75
Q

Define share capital

A

money invested in a company by shareholders giving them part-ownership of the company

76
Q

What are shareholders

A

owners of a limited company and include any person, company or other institutions that owns at least one share

77
Q

What are the rights and roles of shareholders

A
  • Take part in decision making at general meetings held by directors
  • Attend meetings
78
Q

What is something only shareholders can action

A

The removal of directors or changing the company name

79
Q

Define dividends

A
  • A share after-tax profit of a company distributed to its shareholders according to the number of shares held

shareholders entitled to it

80
Q

What is capital growth

A

The value of shares increasing over time

81
Q

What causes share prices to increase

A

Demand of shares > supply

82
Q

What causes share prices to decrease

A

Sellers > Buyers

83
Q

What does the prices of a share depend on

A

The market

84
Q

What are the 4 reasons shares and dividends may fluctuate in value

A
  • Performance
  • Changes within market/competitive environment
  • World uncertainty
85
Q

How does changes within market/competitive environment affect the fluctuation in value of shares and dividend

A

e.g. customers move from mainstream supermarket (Tesco) to discounters (Lidl and Aldi)

  • Tesco’s shares adversely affected
86
Q

How does performance affect the fluctuation in value of shares and dividends

A
  • Profits worse than expected = value of shares fall
  • Profits higher than expected = share value rises
87
Q

How does world uncertainty affect the fluctuation in value of shares and dividends

A

e.g. conflict in the Middle East, a pandemic (COVID-19) or an economic downturn will cause share prices to full

88
Q

What is market capitalisation

A

A valuation of a company

89
Q

How is market capitalisation calculated

A

share price x number of shares issued

90
Q

Changes in 1………….. affect the 2…………… of a company

A
  1. share price
  2. valuation
91
Q

A 1……. share price may provide 2………….. for investment/takeover or indicate that a business is in 3…………..

A
  1. fall
  2. opportunity
  3. decline
92
Q

Define external environment

A

Things that are out of the business’s control

93
Q

What are the 5 types of external environment factors

A
  • Competition
  • Market conditions
  • Economic factors
  • Social and environmental issues
  • Demographic factors
94
Q

What do the external environment affect

A
  • Demand of goods/services
  • Cost of operating a business
  • Impacts ability to achieve strategic goals and objectives
95
Q

Competition: a business must try to 1…………… its own producrs/services in order to 2…………. consumers to purchase them

Costs impacted

96
Q

Define Market conditions

A

the characteristics of a particular market

e.g. size, growth rate, any barriers to entry, seasonal factors, amount and intensity of competition

Impacts demand and costs

97
Q

What do economic factors consist of

A
  • Interest rates
  • Inflation
  • Exchange rates
98
Q

What do interest rates have a huge impact on

A

Demand and costs

99
Q

High interest equals
Explain why

A

Lower demand
consumers have less disposable income due to higher borrowing costs for loans and mortgages which may encourage them o save more

100
Q

Give an example of a business that aren’t negatively impacted by the raise in interest rates

A

Discount retailers

101
Q

Business with a high 1…………… have …………. costs when 3……………. increase

A
  1. borrowing
  2. higher
  3. interest rates
102
Q

Low interest equals

A

High demand and costs

103
Q

1………. interests lead to new capital investments being 2………….

A
  1. High
  2. postponed
104
Q

1………… interests more 2………….. capital investment

A
  1. Low
  2. conductive
105
Q

If a business has large 1……………., they will benefit to 2…………….., as higher interest rates 3…………….

A
  1. cash reserves
  2. rise in interest rates
  3. received
106
Q

Falling income equals

A

lower demand

107
Q

Rise in income equals

A

higher demand

108
Q

Demand for 1………… will be 2………. affected by the changes in 3………… than the demand for luxuries

A
  1. necessities
  2. less
  3. income
109
Q

Define demography

A

The study of human populations based on factors such as:

-age
- gender
- income
- occupation
- birth rates
- death rates
- level of public health
-immigration

110
Q

Demographic factors that are important in the UK

What do these factors affect

A
  • population growth which immigration is the most common contributor
  • ageing population

They affect the demand and the nature of goods and services purchased
They also affect the structure of the working population e.g. workers working longer before they receive their state pension

111
Q

Environmental issues and fair trade:

1……………. and 2…………….. quickly brings to light any 3……………. in terms of 4…………….. and exploitation of people in 5…………………

What may this impact

A
  1. Media
  2. social media
  • Impacts the business’s reputation, sales and costs
112
Q

Why have successive governments in the UK introduced legislation

A

To help protect the environment from pollution

113
Q

Business need to spend large amounts of measure to ensure 1……….., 2…………. and the surrounding 3…………….. are clear from 4………………..

  • Due to legislation put in place
A
  1. water
  2. air
  3. countryside
  4. pollution
114
Q

What are businesses that have located themselves where legislation is less stringent not always free from

A

The public gaze

115
Q

Concern of the environment driven by factors such as

A

Global warming - Businesses need to cut emissions

116
Q

What is fair trade about and what does it lead to

A

achieving better prices, decent working conditions and fair terms of trade for farmers and workers in less developed countries

  • Higher costs for businesses but can lead to greater demand and better reputation and could act as a selling point
117
Q

Businesses should 1………and 2……….. for some changes in 3…………..

A
  1. anticipate
  2. plan
  3. external factors
118
Q

What is a way to remember external factors which affect business

119
Q

What does the P in PESTLE stand for

A

Political
- government type and policy
- Funding, grants and initiatives

120
Q

What does the E in PESTLE stand for

A

Economic
- Inflation and interest rates
- Labour and energy costs

121
Q

What does the S in PESTLE stand for

A

Social
- Population, education, media
- Lifestyle, fashion, culture

122
Q

What does the T in PESTLE stand for

A

Technological
- Emerging technologies, web
- Information and communications

123
Q

What does the L in PESTLE stand for

A

Legal
- Regulations and standards
- Employment law

124
Q

What does the E in PESTLE stand for

A

Environmental
- Weather, green and ethical issues
- Pollution, waste, recycling