1. THE MARKET Flashcards

1
Q

What does marketing involve?

A

-Identifying and fulfilling consumer wants and needs
- Understanding threats from competitors
-Informing and persuading consumers to purchase your product
- Charging the right price

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2
Q

What is a mass market?

A

A very large market in which products with mass appeal are targeted

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3
Q

What are some advantages of selling to a mass market?

A
  • Huge consumer base hence ability to amass a vast volume of sales
  • Exploitation of economies of scale
  • Opportunity of diversification
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4
Q

What are some disadvantages of selling to a mass market?

A
  • Great number of competition hence high advertisement costs
  • Low profit margins possible price wars
  • Threat of new market entrants and established businesses can increase difficulty of barrier of entry
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5
Q

What is a niche market?

A

A smaller market segment, usually within a large market or industry , often targeting specific needs of a smaller customer group

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6
Q

What are some advantages of selling to a niche market?

A
  • lack of competition
  • opportunity to charge higher prices
  • closer customer relations / better relationship leading to customer loyalty
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7
Q

What are some disadvantages of selling to a niche market?

A
  • Lack of economies of scale
  • Success in the niche market will likely attract bigger firms hence leading to competition
  • More risky as the business relies on a single market hence if they lose touch with the market there is no “back-up” product
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8
Q

How can market size be calculated/estimated?

A

Value: Total amount spent by consumers buying products

Volume: Physical quantity of products that are produced or sold

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9
Q

Market share is given by:

A

Sales of a business/total sales in the market x 100%

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10
Q

What is a brand name?

A

A name, term, sign , symbol , design or any other feature that allows consumers to identify the goods and services of a business and to differentiate themselves from competitors

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11
Q

Branding might be used to:

A

-Differentiate products from rivalling ones
- Create customer loyalty
- Help product recognition
- Develop a brand image
- Charge a premium price
- Allow for diversification

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12
Q

What is a dynamic market?

A

Markets subject to change : that grow , shrink, fragment , emerge or completely disappear.

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13
Q

What is e-commerce

A

The use of electronic systems to sell goods and services

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14
Q

Benefits of offering online retail services?

A
  • Easier to gather customer information to target them with products and offers in future
  • Lower operating and selling costs such as sales staff, rent and other overheads can be avoided hence allowing for lower prices
  • Lower marketing costs
  • Global reach
  • Open 24/7
  • Greater flexibility in updating stock , prices etc
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15
Q

Market growth may happen because of?

A
  • Economic growth
  • Innovation
  • Social changes
  • Legislative changes
  • Demographic changes
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16
Q

How could a business adapt to change?

A
  • Flexibility in working practices , machinery , equipment, pricing and staff
  • Market research: keep in touch with current and growing consumer trends
  • Investment e.g in new product development
  • improving efficiency kaizen etc
  • develop a niche
17
Q

How competition affects a business in the market?

A
  • Lowering prices
  • Need to differentiate
  • Importance in quality
  • More promotion
  • After sales service
18
Q

How competition affects consumers?

A
  • Generally better quality products/services
  • Greater choice
  • Encourages innovation
  • Better customer service
19
Q

What is risk?

A

Taking actions which have unknown outcomes and resources could be lost
, such as starting a business or investing in a new market

20
Q

What is uncertainty?

A

When events are completely beyond the control of businesses and can have an influence on a firm financially.