1. The market Flashcards

1
Q

marketing

A

the management process responsible for identifying, anticipating, and satisfying customer requirements profitably

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2
Q

marketing involves

A
  • identifying the needs and wants of consumers
  • designing products that meet these needs
  • understanding the threat posed by competitors
  • telling customers about products
  • charging the right price
  • persuading customers to buy products
  • making products available in convenient locations.
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3
Q

MASS MARKET

A

A very large market in which products with mass appeal are targeted

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4
Q

NICHE MARKET

A

A smaller market, usually within a large market or industry where customers have specific needs and want.

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5
Q

MASS MARKET ADVANTAGES

A
  1. business can produce large quantities —> exploiting economies of scale –> lower unit cost –> higher profits
  2. consumers can get low prices to satisfy their needs —-> higher sales
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6
Q

MASS MARKET LIMITATIONS

A
  1. a lot of competition –> business may spend a lot of money of marketing —> may reduce profits
  2. potential for high price wars due to low differentiation –> low loyalty from customers –> price becomes the basis of competition –> low-profit margin
  3. no differentiation –> customers may value factors other than price
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7
Q

NICHE MARKET ADVANTAGES

A
  1. may avoid competition –> a lot easier to focus on the needs & wants of customers —> loyal customers —> may be able to charge premium prices
  2. Inelastic demand, customers are less sensitive to price increases because business specialises in products that satisfy specific needs —> high loyalty (customer) as business meet and satisfy specific wants and needs —> customer satisfaction –> higher profit margins
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8
Q

NICHE MARKET DISADVANTAGES

A
  1. business may become vulnerable because they do not have products or markets as a back-up –> business may collapse if trends change or demand decreases
  2. Low economies of scale –> because fewer customers and demands are specific —> cost of production may be high
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9
Q

how is market size calculated?

A
  1. value - the total amount spent by customers buying products.
  2. volume- the physical quantity of products that are produced and sold.
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10
Q

market share

A

the proportion of a particular market that is held by a business, a product, a brand or a number of businesses or products.

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11
Q

market share formula

A

sales of a business/ total sales in the market x 100

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12
Q

Why might measuring market share be important?

A
  1. It might indicate a business that is a market leader. –> This could influence other companies to follow the leader or influence the leader to maintain its position or it might influence the strategy or objectives of a business.
  2. it may be an indication of the success or failure of a business or its strategy
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13
Q

PURPOSE OF BRANDING

A
  • differentiate the product from those of rivals
  • create customer loyalty
  • help product recognition
  • develop an image
  • charge a premium price when the brand becomes strong.
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14
Q

dynamic markets

A

markets which are likely to change over a period of time

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15
Q

What must businesses do in dynamic markets?

A

Businesses need to adapt to changes in the dynamic markets in order to survive in the long term otherwise failure to adapt will lead to the collapse of a business.

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16
Q

Online retailing

A

the selling of goods and services online

17
Q

ADVANTAGES OF ONLINE RETAILING

A
  1. It is easier to gather personal information from customers so that they can be targeted with other products and offers in the future.
  2. Selling costs, such as sales staff, rent and other store overheads can be avoided. –> The savings might be enormous and allow online retailers to charge lower prices.
  3. Online retailers can reach more customers.
18
Q
A
  1. the size of markets- market declines because the need for a product ceases to exist.
  2. the nature of markets- the structure and nature of he market is subject to constant change/consumer patterns change.
  3. new markets
19
Q

competition

A

the rivalry that exists between businesses in a market

20
Q

BRAND

A

a good or service that has something which is unique & recognisable. This could be from the way that the product is designed or a different feature.