1 The Goals and Decisions of Organisations Flashcards
What are the two main sectors of organisations which define who they are owned by?
- Public Sector
- Private Sector
What are the two main categories of ‘objectives’ of organisations?
- Non Profit
- Profit
What is the public sector?
Provide goods or services by and for the govt at national, regional and local level e.g. NHS Hospitals, Schools, Defence & Police. Also public owned corps e.g. British Telecom
What are the goals of public organisations?
- Provide Services
- Demonstrate their efficiency in the allocation and use of their resources
- State Owned Entreprise may have more commercial freedom to make decisions with profir motive, even if goals set by govt
What are examples of developments within public sector?
- Shift to privitisation from state-owned orgs.
- Govt joined forces with the private sector => public-private partnerships e.g. construction projects
- Rationale is brought by pricate sector => public services run more efficiently
Examples of non-profit orgs include a mutual - what is a mutual?
- A mutual exists with the purpose of raising funds from members which are used to provide common services to all members of the org or society
- Owned and run for the benefit of members, no external shareholders to pay dividends to
- E.g. Nationwide Building Society
Examples of non-profit orgs include a Co-operative - what is a co-operative?
Co-operatives are member-owned businesses with membership open to those who use its services.
- Returns any profits to members based on usage
- Similar to mutual, co-ops are ‘to each according to their use’, mutual is more ‘to each according to need’
What is the goal of a mutual?
Create a fund that all members can fall back on in times of need. whilst they purchase insurance policies etc, they hope they will never need them. Whereas a Co-op, members use as often as poss so can gain maximium benefit
What are the objectives of non-profit orgs?
Mutuals = Try to commercially make a surplus and this is used to meet the needs of their members Charities = provide service to whole of society Members Club (sports club) = provide facility and appropiate equipment Quangos = non-departmental public bodies that perform range of tasks on behalf of govt.
What is the general goal and what is this measured by for non-profit orgs?
General goal - value for money. Measured by:
- Economy
- Efficiency
- Effectiveness
What is a private sector organisation?
Organisation that is not owned by the state Private => Profit - Sole Trader - Partnership - Limited Company -Public/private => Non-profit - Mutuals - Chairities - Other
What are examples profit making organisations?
- Sole traders & partnerships = lest admin & red tape, unlimited liability, no shares, maybe partnership agreement
- Limited Company - exposure limited to value of shares they have acquired Private Ltd, cant offer shares for public. Plc can has shares listed and traded on the stock exchange => ‘quoted company’
What are the objectives of profit-making orgs?
- maximisation of profits
- Increasing share price
- Growth in the annual dividends
- Return on capital employed (ROCE)
What are the key stakeholders?
- Customers
- Suppliers
- Employees
- Managers and directors
- Government
- Local residents
What can stakeholders be categorised into?
Primary: - Internal e.g. employees/management - Connected e.g. shareholders, customers, suppliers etc
Secondary: - External e.g. local community, govt, pressure groups
What are 3 other managerial theories?
- Revenue maximisation (e.g. Baumol)
- Long term survival
- Satisficing theories
What would a shareholder expect in return for investing shares in a limited company?
- recieve a return (dividends) and
- have a say on the way the company is run - ‘vote’ in general meeting
What is another phrase for ‘required rate of return’?
‘Cost of Capital’ = minimum acceptable return on investment by an organisation - how efficient capital is
What is the equation for measure return on capital employed?
profit from operations (before interest and tax)/
total assets less current liabilities (same as longterm debt + equity)
= ROCE
What is the equation for earnings per share (EPS)?
Profit available for ordinary shareholders (after tax and preference dividends)/ number of equity shares in issue
= EPS
What are the three drawbacks of ROCE and EPS?
- only report historic performance
- investors interested in future performance
- forward looking long run measures give better indication of value