1 - Principles of lending Flashcards
What are the principles?
- The person
-Amount and purpose
-Repayment
Viability
-Security -
Remuneration
-Services
How many years is short, medium and long term lending?
Short - up to 3 years
Medium - 3 - 10 years
Long - Over 10 years
Who set bank of England base rates?
Bank of England Monetary policy committee.
How is 3% over base rate written?
3/BR
What does LIBOR stand for?
London inter bank offered rate
What reasons are different loans charged at different rates?
- Market rates generally
-Supply and demand at the time the facility is agreed - Duration of borrowing
-Type of customer
-Whether there is security
-The amount being borrowed
-Risk
- Why are personal lending applications used?
- Verify identity of the customer as required by regulations
-No important info is missed - Set out in a standard format
-Shows that all relevant information has been taken into account
-Easy for others to read
-
In a lending application what is being assessed and taken into consideration?
- Risk and reward
-Is it viable - i.e is the customer able to make repayments.
-Have all factors been taken into account
When approached by an existing customer for lending what information can be used?
-Customers accounts
-Standing orders/direct debits
-Evidence of regular savings
-Do they use other areas in the organisation?
-Lending files
-Customer profile - personal info saved on them.
When you have built a profile on an existing customer using previously stored information what should you do?
Use the information to confirm with the customer what aspects of the information are still relevant and update the parts that are not.
Having made the decision to lend, what should you then think about?
- Security
- Reward
- Other services that we could offer.
What are the 3 c’s?
Character, capacity and commitment
What characeristics do you look for in a customer?
- respectable/ trustworthy
-Honest
-Dependable
-High integrity
What factors should you look at for a customers capacity?
- Age of customer
-Experience
-Reputation
What typical assets could a customer own?
- Property
-Stocks and shares - Government securities
-Life assurance policies
-Bank accounts
-Antiques, paintings, classic cars, boats.
What liabilities could a customer have?
-Outstanding mortgage
-Loans/credit cards
-Guarantees
How is a customers ‘net means’ figure calculated?
Customer assets - Customer total liabilities
What are the consequences if a customer does not borrow enough money?
Could complete half a extension on their home and not be able to complete. May struggle to get the additional funds.