1. Opening Flashcards
- Situation
- Demonstrate an eagerness to solve the case
- Playback case, emphasizing key elements
- Ask clarifying Q’s: In scope vs. out of scope, quantify objective if possible
- Ask open-ended Q
- Request moment to gather thoughts
Okay, this seems like a really interesting case. First, let me playback my understanding of the case. Then, I have a few clarifying Q’s. And both of this is just to ensure that I am solving for the right problem.
So here’s my understanding of the context and objective of the case. Our client is ABC, here are some DEF facts about the case, and the key question/objective is XYZ. Does that correctly and adequately summarise the case?
Thank you for confirming. Now, I would like to ask a few clarifying Q’s. No.1. . . No.2. . . Any insight you can provide would be greatly appreciated.
Thank you for your clarifications. Before I start solving for the case, is there anything else I should be aware of?
Great, could I request a moment to gather my thoughts?
