Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

LABORATORY MANAGEMENT > 1: INTRODUCTION TO LABORATORY MANAGEMENT > Flashcards

1: INTRODUCTION TO LABORATORY MANAGEMENT Flashcards

1
Q
  • plays a vital role in the health care
A

LABORATORY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

to provide physicians and other healthcare professionals with information to:
1. Detect disease or predisposition (susceptibility) to disease
2. Confirm (verify) or reject (defer) a diagnosis (identification of disease via examination)
3. Establish prognosis (prediction) -> recovery
* diagnosis comes before a prognosis
* D -> P
4. Guide patient management and monitor efficacy of therapy

A

LABORATORY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q
  • plays a leading role in education and research, information technology design implementation, quality improvement.
A

LABORATORY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
  • diagnosis comes before a prognosis
A

true

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q
  • Operated and maintained, partially or wholly, by the national government, a local government unit (provincial, city or municipal), any other political unit or any department, division, board or agency thereof.
A
  1. GOVERNMENT
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q
  • Privately owned, established and operated with funds through donation, principal, investment or other means, by any individual, corporation, association or organization.
A
  1. PRIVATE
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q
  • A laboratory that is located within the premises and operates as part of a DOH licensed health facility.
  • Hospitals, clinics, schools, medical facility
  • E.g. Department of Pathology of NKTI (National Kidney Transplant Institute)
A
  1. INSTITUTION-BASED
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q
  • A laboratory that operates independently and is not attached (no affinity) to any DOH licensed health facility.
  • FREE STANDING
  • E.g. Private clinics (Hi-precision)
A
  1. NON-INSTITUTION BASED
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q
  • Deals with the chemical and cellular analyses of blood and other body fluids.
A
  1. CLINICAL PATHOLOGY
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q
  • Clinical Chemistry (FBS, Cholesterol, HBA1C), Clinical Microscopy (Urine, Feces, Semen), Hematology (Blood test), Immunoserology & Blood Banking, Bacteriology, Parasitology, Microbiology
A
  1. CLINICAL PATHOLOGY
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q
  • Provides processing and examination of surgical specimens as to the physical appearance and microscopic structure of tissues.
  • Histopathology (Tumors, Cancers), Autopsy, Forensics
A
  1. ANATOMIC PATHOLOGY
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q
  • Deals with the analysis of certain genes, proteins, and other molecules in samples from organs, tissues, or bodily fluids to diagnose disease and/or to guide the prevention and treatment of disease.
  • Virus (PCR – Polymerase Chain Reaction)
A
  1. MOLECULAR PATHOLOGY
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q
  • Provides direction where organization is going.
  • A pattern of behaviors used to engage others to complete tasks in a timely and productive manner.
A

LEADERSHIP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q
  • Provides the “road” to get there
  • Primary functions include: POLC
     Planning & prompt decision making
     Organizing
     Leading
     Controlling (effective utilization of resources)
A

MANAGEMENT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

effective utilization of resources

A

Controlling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q
  • Provides physical and personal resources
  • Flexibility, encourages, creative, problem-solving
A
  1. SUPPORTIVE LEADER
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q
  • Presents rules, orders, or other defined instructions (concise, detailed) to the individual.
  • “direction”
A
  1. DIRECTIVE LEADER
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q
  • Provides low support and low direction
A
  1. DELEGATING LEADER
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q
  • Provides high support and high direction
A
  1. COACHING LEADER
20
Q
  • They complete tasks for the day.
  • Supervisors, team leaders, CMT (chief medical technologists)
A
  1. FIRST-LINE MANAGERS
21
Q
  • They are engaged in strategic and tactical activities.
  • Operations man, division heads
A
  1. MIDDLE-LINE MANAGERS
22
Q
  • Concentrate on strategizing and planning for the next 1 to 5 years.
  • Laboratory directors, CEOs, CIOs
A
  1. TOP-LINE MANAGERS
23
Q

Administrator
Organizer & Developer
Risk taker
Inspiration
Thinks long term
Asks what and why
Challenges status quo Does the right thing

A

LEADER

24
Q

Implementer
Maintains control
Thinks short term
Asks how and when
Watches bottom line
Accepts status quo
Is a good soldier
Does things right

A

MANAGER

25
Q
  • A process where high level decisions are made
  • Deciding on the objectives of the organization and the need to modify existing objectives
  • Allocating resources to attain these objectives.
  • Establishing policies that govern the acquisition, use, and disposition of these resources.
     Based in long-term projections with global view:
     Pre-planning
     Organization
     Well-defined goals
     Communication
     FIRM BELIEF
A

STRATEGIC PLANNING

26
Q
  • Detailed day-to-day operations needed to meet the immediate need of the laboratory.
A

TACTICAL PLANNING

27
Q

ensure that quality laboratory services are provided like:
 Modern equipment
 Well-trained staff
 Well-designed & safe physical environment
 Good management team

A

key management goal

28
Q

_____________________ and ______________________ have been standard approaches to quality leadership and management for over 30 years

A
  • Total quality management (TQM) and continuous quality improvement (CQI)
29
Q
  • Two other tools often used to improve quality throughout the health care industry are _________________________
A

Six Sigma and Lean.

30
Q
  • System of approach that focuses on teams, processes. statistics, and delivery of services or product that meet customer expectations.
  • Error-free quality, manage by FACT, empowered worker
A

TOTAL QUALITY MANAGEMENT (TOM)

31
Q
  • Is an element of TQM that strives to continually improve practices and not just meet established quality standards.
A

CONTINUOUS QUALITY IMPROVEMENT (CQI)

32
Q
  • a performance improvement program, the goal of which can be summarized by the mantra “improvement by eliminating process variation”.
A

SIX SIGMA

33
Q
  • SIX SIGMA STEPS:
A
  1. Improved Performance
  2. Improved Quality
  3. Improve bottom line
  4. Improve customer satisfaction
  5. Improve employee satisfaction
34
Q

 project good or other deliverable that is critical to quality

A
  1. DEFINE
35
Q

 baseline performance & related variables

A
  1. MEASURE
36
Q

 this involves the data using statistics or graphs in order for us to identify and quantify the root cause

A
  1. ANALYZE
37
Q

 involves performance by developing and implementing a solution

A
  1. IMPROVE
38
Q

 factors related to improvement, verify impact, validate benefits, & monitor overtime

A
  1. CONTROL
39
Q
  • A system for reducing waste in production or manufacturing processes
  • Utilizes techniques that would determine the work activities that do not directly add to the delivery of laboratory services in the most cost-effective ways.
A

LEAN

40
Q
  • 5S:
A

Sort, Set in Order, Shine, Standardize, Sustain

41
Q
  • PDCA
A

Plan, Do, Check, Act

42
Q
  • ISO
A

International Standard Organization

43
Q
  • CAP (College of American Pathologists):
A

ISO 15189:2007

44
Q

12 Laboratory Essentials QSE (ISO Standard)

A

CLSI (Clinical Laboratory Services Institute):

45
Q
A

LABORATORY MANAGEMENT (6 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions