1(Consumer protection bill)

Question 1

Ministry

Answer 1

Consumer Affairs, Food and Public Distribution

Question 2

who is a consumer

Answer 2

A person who buys any good or avails a service for a consideration.

It does not include a person who obtains a good for resale or a good or service for commercial purpose

Question 3

What are modes in which a consumer is protected

Answer 3

offline, and online through electronic means, teleshopping, multi-level marketing or direct selling.

Question 4

What will look after the act

Answer 4

Central Consumer Protection Authority

Set up by center

Will regulate matters related to violation of consumer
rights, unfair trade practices, and misleading
advertisements.

Will have an investigation wing

Question 5

Is there any Penalties for misleading advertisement

Answer 5

Yes 50 lackh

Question 6

What is Consumer Disputes Redressal Commission

Answer 6

CDRCs will be set up at the district, state, and national levels. A consumer can file a complaint with CDRCs

Question 7

Jurisdiction of CDRCs

Answer 7

State CDRC=1 Cr

Centre CDRC= 1 to 10 Cr and also above it

Question 8

Is mediation and Alternative Dispute Mechanism avaliable

Answer 8

Yes