1. Concept of Management Flashcards

1
Q

Management consists of

A
  • planning
  • organizing
  • actuating/directing
  • controlling
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2
Q

Effective motivation of people and efficient utilization of resources for the attainment of a predetermined objective

A

Management

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3
Q

Results in the accomplishment of objectives through the use of human effort. Requires skill and careful study in its application

A

Management as an art

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4
Q

A systematic body of knowledge. It gathers and analyzes facts and formulates general laws/principles from these facts

A

Management as a science

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5
Q

4 functions of management

A

Planning
Organizing
Directing
Controlling

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6
Q

Mental effort by executives of anticipation of possible causes/factors that may change activities and objectives of the organization

A

Planning

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7
Q

It controls the nature and direction of change

A

Planning

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8
Q

Determines what measures/actions are necessary to accomplish predetermined goals

A

Planning

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9
Q

Includes several possible alternative courses of action; considers the best course of action

A

Planning

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10
Q

Grouping together of people and establishing relationships among them

A

Organizing

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11
Q

Defining the authority and responsibility of who will perform the work

A

Organizing

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12
Q

The way of getting all personnel in an organization to accomplish what management desires

A

Directing

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13
Q

Directing involves ________ and _________

A

Motivation

Communication

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14
Q

Checking the work accomplished against plans/standards

A

Controlling

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15
Q

The 4 bases for controlling

A

Standard quality
Standard quantity
Standard cost
Standard time

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16
Q

An individual who guides the org to attain its objectives

A

Manager

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17
Q

Performs the functions of planning, organizing, directing, and controlling

A

Manager

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18
Q

What is the strength of a manager?

A

Ability to use all his/her resources to get things done properly

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19
Q

Takes charge of management; oversees the functioning of an activity to achieve a set of goals or purpose

A

Manager

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20
Q

Establishes goals and priorities that determine the direction of the org

A

Director

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21
Q

Runs an org within the framework of the various directives and policies given to him

A

Administrator

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22
Q

Oversees the activities of others to get them to accomplish specific tasks or to perform efficiently

A

Supervisor

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23
Q

5 essential characteristics of a manager

A
  • decision-making ability
  • good health
  • humility
  • motivation
  • vision
24
Q

Management level; responsible for the work of others

A

First line manager

25
Management level; directs operating employees only they do not supervise orther managers
First line manager
26
First line managers are often called
Supervisors
27
Management level; directs activities of other managers and sometimes also those of operating employees
Middle managers
28
Management level; principal responsibilities are to direct the activities that implement their org's policies and to balance the demands of their supervisors with the capacities of their subordinates
Middle managers
29
Example of middle manager
Chief MT
30
Management level; responsible for overall management of the org; a small group of executives
Top managers
31
Top managers are composed of
Small group of executives
32
Management level; establishes operating policies and guides the org's interactions with its environment
Top managers
33
Example of a top manager
President of hospital
34
3 roles pf managers
Interpersonal Informational Decisional
35
Role of manager; a symbol/figurehead
Interpersonal role
36
Role of manager; as a leader
Interpersonal role
37
Role of manager; as a liaison
Interpersonal role
38
Art of getting things done through people
Management
39
Role of manager; monitors/gathers info
Informational role
40
Role of manager; disseminator of info from external and internal sources
Informational role
41
Role of manager; as a spokesperson/representative of the org
Informational role
42
Role of manager; as entrepreneurs, initiators, innovators
Decisional role
43
Role of manager; disturbance handler
Decisional role
44
Role of manager; resource allocator
Decisional role
45
Role of manager; negotiator when conflicts arise
Decisional role
46
3 management skills
Technical skill Human skill Conceptual skill
47
Management skill; ability to use equipments, procedures and techniques of a specialized field
Technical field
48
Management skill; ability to work with, understand, and motivate other people
Human skill
49
Management skill; mental ability to coordinate and integrate all of the org's interest and activities
Conceptual skill
50
Management skill; to recognize how various factors in a given situation are related, so that the action taken will be in the best interest of the total org
Conceptual skill
51
The 2 components of managerial performance
Efficiency | Effectiveness
52
Managerial performance; ability to get things done correctly; an input-output concept
Efficiency
53
Managerial performance; able to minimize cost in attaining goals
Efficiency
54
Managerial performance; achieves output/results that measure up to the input
Efficiency
55
Managerial performance; ability to follow objectives
Effectiveness