1. Concept of Management Flashcards

1
Q

Management consists of

A
  • planning
  • organizing
  • actuating/directing
  • controlling
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Effective motivation of people and efficient utilization of resources for the attainment of a predetermined objective

A

Management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Results in the accomplishment of objectives through the use of human effort. Requires skill and careful study in its application

A

Management as an art

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A systematic body of knowledge. It gathers and analyzes facts and formulates general laws/principles from these facts

A

Management as a science

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

4 functions of management

A

Planning
Organizing
Directing
Controlling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Mental effort by executives of anticipation of possible causes/factors that may change activities and objectives of the organization

A

Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

It controls the nature and direction of change

A

Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Determines what measures/actions are necessary to accomplish predetermined goals

A

Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Includes several possible alternative courses of action; considers the best course of action

A

Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Grouping together of people and establishing relationships among them

A

Organizing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Defining the authority and responsibility of who will perform the work

A

Organizing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The way of getting all personnel in an organization to accomplish what management desires

A

Directing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Directing involves ________ and _________

A

Motivation

Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Checking the work accomplished against plans/standards

A

Controlling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

The 4 bases for controlling

A

Standard quality
Standard quantity
Standard cost
Standard time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

An individual who guides the org to attain its objectives

A

Manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Performs the functions of planning, organizing, directing, and controlling

A

Manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is the strength of a manager?

A

Ability to use all his/her resources to get things done properly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Takes charge of management; oversees the functioning of an activity to achieve a set of goals or purpose

A

Manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Establishes goals and priorities that determine the direction of the org

A

Director

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Runs an org within the framework of the various directives and policies given to him

A

Administrator

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Oversees the activities of others to get them to accomplish specific tasks or to perform efficiently

A

Supervisor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

5 essential characteristics of a manager

A
  • decision-making ability
  • good health
  • humility
  • motivation
  • vision
24
Q

Management level; responsible for the work of others

A

First line manager

25
Q

Management level; directs operating employees only they do not supervise orther managers

A

First line manager

26
Q

First line managers are often called

A

Supervisors

27
Q

Management level; directs activities of other managers and sometimes also those of operating employees

A

Middle managers

28
Q

Management level; principal responsibilities are to direct the activities that implement their org’s policies and to balance the demands of their supervisors with the capacities of their subordinates

A

Middle managers

29
Q

Example of middle manager

A

Chief MT

30
Q

Management level; responsible for overall management of the org; a small group of executives

A

Top managers

31
Q

Top managers are composed of

A

Small group of executives

32
Q

Management level; establishes operating policies and guides the org’s interactions with its environment

A

Top managers

33
Q

Example of a top manager

A

President of hospital

34
Q

3 roles pf managers

A

Interpersonal
Informational
Decisional

35
Q

Role of manager; a symbol/figurehead

A

Interpersonal role

36
Q

Role of manager; as a leader

A

Interpersonal role

37
Q

Role of manager; as a liaison

A

Interpersonal role

38
Q

Art of getting things done through people

A

Management

39
Q

Role of manager; monitors/gathers info

A

Informational role

40
Q

Role of manager; disseminator of info from external and internal sources

A

Informational role

41
Q

Role of manager; as a spokesperson/representative of the org

A

Informational role

42
Q

Role of manager; as entrepreneurs, initiators, innovators

A

Decisional role

43
Q

Role of manager; disturbance handler

A

Decisional role

44
Q

Role of manager; resource allocator

A

Decisional role

45
Q

Role of manager; negotiator when conflicts arise

A

Decisional role

46
Q

3 management skills

A

Technical skill
Human skill
Conceptual skill

47
Q

Management skill; ability to use equipments, procedures and techniques of a specialized field

A

Technical field

48
Q

Management skill; ability to work with, understand, and motivate other people

A

Human skill

49
Q

Management skill; mental ability to coordinate and integrate all of the org’s interest and activities

A

Conceptual skill

50
Q

Management skill; to recognize how various factors in a given situation are related, so that the action taken will be in the best interest of the total org

A

Conceptual skill

51
Q

The 2 components of managerial performance

A

Efficiency

Effectiveness

52
Q

Managerial performance; ability to get things done correctly; an input-output concept

A

Efficiency

53
Q

Managerial performance; able to minimize cost in attaining goals

A

Efficiency

54
Q

Managerial performance; achieves output/results that measure up to the input

A

Efficiency

55
Q

Managerial performance; ability to follow objectives

A

Effectiveness