1. Business Analysis Flashcards
What does Business Analysis includes?
- Identifying business needs
- Determining solutions to problems
- Systems development component
- Process improvement
- Organizational change
- Strategic planning
- Policy development
What is the role of a Business Analyst?
- Understanding what the customer needs
- Communicating requirements to the software team
- Analyze decision-making factors
What are the Key responsibilities & terminologies (Hauptaufgaben & Terminologien)?
- Business Analysis Planning & Monitoring
- Enterprise Analysis
- Elicitation
- Requirements Gathering / Analysis
- Solution Assessment and Validation
- Requirements Management and Communication
What does the Business Analysis Planning & Monitoring involve?
- Conducting stakeholder analysis
- Planning business analyst activities
- Planning for business analysis communication
- Requirements Management Process
What does the Enterprise Analysis involve? What is…
…identified?
…determined?
…validated?
…defined?
..developed?
- Identifying the business need
- Determining an approach for the solution
- Validate the identified solution with the decision makers
- Defining the solution scope
- Developing the business case
What does ELICITATION involve?
- Meeting the stakeholders and walking through their business processes
- Documenting the elicitation results
- Unified Modeling Language (UML) Activity diagrams
- UML State diagrams: to document an order lifecycle or model business artifacts
- Business Process Management (BPM) diagrams
- Entity-relationship diagrams
- UML Use cases - Confirm the elicitation results
What does Requirements Analysis involve and what are the Requirement types?
- Organizing and prioritizing requirements using a business model
- Verifying requirements
Requirement types:
- Business requirements: Often stated in a business case
- Stakeholder requirements
- Functional / Solution requirements OR Capabilities
- Non functional / Quality of Service requirements
- Implementation/Transition requirements
What does the Solution Assessment & Validation involve? What is…
…ensured?
…checked?
…allocated?
…determined?
…optional?
- Ensuring that the designed solution meets the defined requirements
- Checking that the requirements are correct
- Allocating the requirements to maximize the possible business value
- Determining your customer’s organizational readiness
- Optional: Another validation round
What does the Requirements Management & Communication involve? What is…
…defined?
…managed?
…prepared?
…communicated?
- Defining the requirements and scope
- Managing requirements traceability
- Prepare the Requirements package
- Communicate the requirements
What are the various Business Analysis Techniques?
- Use case diagrams
- mind maps
- cost-benefit analysis
- workshops
- swimlane diagrams
- interviewing
- scenario analyis
- five whys
Business Analysis Techniques
SWOT
Strengths
Weaknesses
Oppertunities
Threats
Business Analysis Techniques
MOSCOW
Must
O
Should
Could
O
Would
hybris Project Delivery Framework: An Overview
What ist Feasibility Analysis and for what is ist used? Who is involved? (Investigation?)
- Used to determine whether the proposed project is viable from both, business and technical perspective
- High-level investigation of the potential solutions, costs, and time frames
- Involves: the customer, the hybris Solution Engineering and Sales or Presales team and a partner

hybris Project Delivery Framework: An Overview
Foundations phase.
Referred to as…?
Aimed at…?
What is performed?
What do you learn in the exploration phase?
- Referred to as “requirements analysis”
- Aimed at creating scope and plan for the architecture team
- Perform the initial analysis
- Learn about your customer’s site search requirements
hybris Project Delivery Framework: An Overview
What are parts of the Exploration phase? (4 Points)
What is…
…investigated?
…designed?
…used?
- document (write down) requirements
- investigate the detailed business requirements of the project
- designs an appropriate solution
- use the Business Process Modeling Notation (BPMn) or UML acticity diagrams to model workflows
hybris Project Delivery Framework: An Overview
Engineering phase. What is…
…delivered?
…explored?
…communicated?
…represented?
…faciliated?
…written?
- Delivers the primary solution to the business in operational readiness
- Explore future sprints and elaborate on them
- Communicate requirements to developers
- Represent the stakeholders
- Facilitating user acceptance
- Writing test plans
hybris Project Delivery Framework: An Overview
Deployment phase
- Deployment to a live environment
- Make the system operational
- Training of business users
- Handover of the project from the development team to operations, support and maintenance
- The key output is the live production environment.
hybris Project Delivery Framework: An Overview
The Support and Operations phase… (2 Points)
…ensures the application availibility as per the Service Level Agreements (SLAs) between the end customer and application support team.
Reporting mechanism defined to report the encountered malfunctions and their resolutions.