1. Business Analysis Flashcards

1
Q

What does Business Analysis includes?

A
  • Identifying business needs
  • Determining solutions to problems
    • Systems development component
    • Process improvement
    • Organizational change
    • Strategic planning
    • Policy development
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2
Q

What is the role of a Business Analyst?

A
  • Understanding what the customer needs
  • Communicating requirements to the software team
  • Analyze decision-making factors
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3
Q

What are the Key responsibilities & terminologies (Hauptaufgaben & Terminologien)?

A
  • Business Analysis Planning & Monitoring
  • Enterprise Analysis
  • Elicitation
  • Requirements Gathering / Analysis
  • Solution Assessment and Validation
  • Requirements Management and Communication
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4
Q

What does the Business Analysis Planning & Monitoring involve?

A
  • Conducting stakeholder analysis
  • Planning business analyst activities
  • Planning for business analysis communication
  • Requirements Management Process
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5
Q

What does the Enterprise Analysis involve? What is…

…identified?
…determined?
…validated?
…defined?
..developed?

A
  • Identifying the business need
  • Determining an approach for the solution
  • Validate the identified solution with the decision makers
  • Defining the solution scope
  • Developing the business case
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6
Q

What does ELICITATION involve?

A
  • Meeting the stakeholders and walking through their business processes
  • Documenting the elicitation results
    • Unified Modeling Language (UML) Activity diagrams
    • UML State diagrams: to document an order lifecycle or model business artifacts
    • Business Process Management (BPM) diagrams
    • Entity-relationship diagrams
    • UML Use cases - Confirm the elicitation results
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7
Q

What does Requirements Analysis involve and what are the Requirement types?

A
  • Organizing and prioritizing requirements using a business model
  • Verifying requirements

Requirement types:

  • Business requirements: Often stated in a business case
  • Stakeholder requirements
  • Functional / Solution requirements OR Capabilities
  • Non functional / Quality of Service requirements
  • Implementation/Transition requirements
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8
Q

What does the Solution Assessment & Validation involve? What is…

…ensured?
…checked?
…allocated?
…determined?
…optional?

A
  • Ensuring that the designed solution meets the defined requirements
  • Checking that the requirements are correct
  • Allocating the requirements to maximize the possible business value
  • Determining your customer’s organizational readiness
  • Optional: Another validation round
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9
Q

What does the Requirements Management & Communication involve? What is…

…defined?
…managed?
…prepared?
…communicated?

A
  • Defining the requirements and scope
  • Managing requirements traceability
  • Prepare the Requirements package
  • Communicate the requirements
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10
Q

What are the various Business Analysis Techniques?

A
  • Use case diagrams
  • mind maps
  • cost-benefit analysis
  • workshops
  • swimlane diagrams
  • interviewing
  • scenario analyis
  • five whys
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11
Q

Business Analysis Techniques

SWOT

A

Strengths

Weaknesses

Oppertunities

Threats

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12
Q

Business Analysis Techniques

MOSCOW

A

Must

O

Should

Could

O

Would

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13
Q

hybris Project Delivery Framework: An Overview

What ist Feasibility Analysis and for what is ist used? Who is involved? (Investigation?)

A
  • Used to determine whether the proposed project is viable from both, business and technical perspective
  • High-level investigation of the potential solutions, costs, and time frames
  • Involves: the customer, the hybris Solution Engineering and Sales or Presales team and a partner
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14
Q

hybris Project Delivery Framework: An Overview

Foundations phase.

Referred to as…?
Aimed at…?
What is performed?
What do you learn in the exploration phase?

A
  • Referred to as “requirements analysis”
  • Aimed at creating scope and plan for the architecture team
  • Perform the initial analysis
  • Learn about your customer’s site search requirements
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15
Q

hybris Project Delivery Framework: An Overview

What are parts of the Exploration phase? (4 Points)

What is…
…investigated?
…designed?
…used?

A
  • document (write down) requirements
  • investigate the detailed business requirements of the project
  • designs an appropriate solution
  • use the Business Process Modeling Notation (BPMn) or UML acticity diagrams to model workflows
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16
Q

hybris Project Delivery Framework: An Overview

Engineering phase. What is…

…delivered?
…explored?
…communicated?
…represented?
…faciliated?
…written?

A
  • Delivers the primary solution to the business in operational readiness
  • Explore future sprints and elaborate on them
  • Communicate requirements to developers
  • Represent the stakeholders
  • Facilitating user acceptance
  • Writing test plans
17
Q

hybris Project Delivery Framework: An Overview

Deployment phase

A
  • Deployment to a live environment
  • Make the system operational
  • Training of business users
  • Handover of the project from the development team to operations, support and maintenance
  • The key output is the live production environment.
18
Q

hybris Project Delivery Framework: An Overview

The Support and Operations phase… (2 Points)

A

…ensures the application availibility as per the Service Level Agreements (SLAs) between the end customer and application support team.

Reporting mechanism defined to report the encountered malfunctions and their resolutions.