1-4 Flashcards
Operational excellence. New products, services, and business models. Customer and supplier intimacy. Improved decision-making. Competitive advantage.
Strategic business objectives
Industry Canada defines IT as the
Information and communications, technology, a.k.a. ICT sector
True or false the amount of economic activity and GDP related to the ICT industry has been growing from 2013 to 2019
True
Think about what when you consider the problems and opportunities that confront your department or organization
IT and IS
What is an example of an industry that IT/IS has changed
The taxi industry for example, Uber
What allows the firm to response more rapidly to changes in their environment and the survives and turbulent times
IS
IS allows time shifting, and what shifting
Space
Recorded facts or figures
Data
What is data with a meaning?
Information
What is the central focus of IS
Information
Data presented in a meaningful context, processed data, data, processed by summon, ordering, averaging, grouping, comparing or other similar operations. A difference that makes a difference.
Information
Accurate, timely, relevant, just barely sufficient, worth its cost
Good information
Hardware and people are both
Actors
Software is instructions for hardware, and procedures are instructions for
People
What is the bridge between the computer side on the left and the human side on the right
Data
Management. Organization. Technology.
The three dimensions of IS
What decisions concern, day-to-day activities
Operational decisions
Transaction processing systems or TPS is used for what type of decisions
Operational decisions
What decisions concern the allocation and utilization of resources
Managerial decisions
Management information systems, or MIS is used for what type of decisions
Managerial decisions
What decisions concern, broader, scope, organizational issues
Strategic decisions
Executive information systems, or EIS is used for what type of decisions
Strategic
Records the routine transactions that take place in every day operations
TPS
Used by managers throughout the organization to help them in directing, planning, coordinating, communicating, and decision-making periodic information
MIS
What uses internal data, but also combines it with external data to help analyze various decisions management must make
A DSS
They are used at the very top of management. At the strategic level, the typical decision is very unstructured. Often there is no specific question, but rather a series of undefined situations executives may face.
Executive support systems