1-4

Question 1

Operational excellence. New products, services, and business models. Customer and supplier intimacy. Improved decision-making. Competitive advantage.

Answer 1

Strategic business objectives

Question 2

Industry Canada defines IT as the

Answer 2

Information and communications, technology, a.k.a. ICT sector

Question 3

True or false the amount of economic activity and GDP related to the ICT industry has been growing from 2013 to 2019

Answer 3

True

Question 4

Think about what when you consider the problems and opportunities that confront your department or organization

Answer 4

IT and IS

Question 5

What is an example of an industry that IT/IS has changed

Answer 5

The taxi industry for example, Uber

Question 6

What allows the firm to response more rapidly to changes in their environment and the survives and turbulent times

Answer 6

IS

Question 7

IS allows time shifting, and what shifting

Answer 7

Space

Question 8

Recorded facts or figures

Answer 8

Data

Question 9

What is data with a meaning?

Answer 9

Information

Question 10

What is the central focus of IS

Answer 10

Information

Question 11

Data presented in a meaningful context, processed data, data, processed by summon, ordering, averaging, grouping, comparing or other similar operations. A difference that makes a difference.

Answer 11

Information

Question 12

Accurate, timely, relevant, just barely sufficient, worth its cost

Answer 12

Good information

Question 13

Hardware and people are both

Answer 13

Actors

Question 14

Software is instructions for hardware, and procedures are instructions for

Answer 14

People

Question 15

What is the bridge between the computer side on the left and the human side on the right

Answer 15

Data

Question 16

Management. Organization. Technology.

Answer 16

The three dimensions of IS

Question 17

What decisions concern, day-to-day activities

Answer 17

Operational decisions

Question 18

Transaction processing systems or TPS is used for what type of decisions

Answer 18

Operational decisions

Question 19

What decisions concern the allocation and utilization of resources

Answer 19

Managerial decisions

Question 20

Management information systems, or MIS is used for what type of decisions

Answer 20

Managerial decisions

Question 21

What decisions concern, broader, scope, organizational issues

Answer 21

Strategic decisions

Question 22

Executive information systems, or EIS is used for what type of decisions

Answer 22

Strategic

Question 23

Records the routine transactions that take place in every day operations

Answer 23

TPS

Question 24

Used by managers throughout the organization to help them in directing, planning, coordinating, communicating, and decision-making periodic information

Answer 24

MIS

Question 25

What uses internal data, but also combines it with external data to help analyze various decisions management must make

Answer 25

A DSS

Question 26

They are used at the very top of management. At the strategic level, the typical decision is very unstructured. Often there is no specific question, but rather a series of undefined situations executives may face.

Answer 26

Executive support systems

Question 27

True or false executive support systems must be easy to use in the information must be very difficult to be manipulated

Answer 27

The information must be easily manipulated

Question 28

Senior executives often access information through the use of a

Answer 28

Portal

Question 29

A……. There is one for which there is an understood, and accepted method for making the decision.

Answer 29

Structured decision

Question 30

A……. Process is one for which there is no agreed on decision-making method.

Answer 30

Unstructured decision

Question 31

Accept input raw data. Processed data. Process output information.

Answer 31

At the most basic level computers, do three things

Question 32

True or false small form factor competing devices work the same as large PCs. All components are integrated into one.

Answer 32

True

Question 33

Middle range computer is also known as

Answer 33

Mini computer

Question 34

These powerful machines cost much less than main frames, and make decentralization possible. They can be customized to the specific needs of individual departments or business units rather than timeshare on a single huge mainframe.

Answer 34

Mini computer

Question 35

What does LAN stand for?

Answer 35

Local area network

Question 36

What does IP stand for?

Answer 36

Internet protocol

Question 37

In network made of hundreds of thousands or some estimates 1 million, cheap servers, each not more powerful than the PCs we have in our homes

Answer 37

Googles cloud

Question 38

What does WAN stand for?

Answer 38

Wide area network

Question 39

Linking many personal computers, together, or shared access to data, printers, and other peripheral devices

Answer 39

Examples of LANs

Question 40

The Internet, email, Web browsing

Answer 40

Examples of WAN’s

Question 41

Consists of electronic components, used to input, process, output, and store data

Answer 41

Hardware

Question 42

Binary digits are also also known as

Answer 42

Bits

Question 43

Bits grouped in eight bit chunks are called

Answer 43

Bytes

Question 44

All components/hardware must be connected to the

Answer 44

Motherboard

Question 45

What does CPU stand for?

Answer 45

Central processing unit

Question 46

Transfers, program or data from disk to main memory. Moves instruction from main memory via data channel or bus.

Answer 46

CPU

Question 47

What does RAM stand for?

Answer 47

Random access memory

Question 48

What does OS stand for?

Answer 48

Operating system

Question 49

What does ROM stand for?

Answer 49

Read only memory

Question 50

What is used to boot up the machine and stays when power is off?

Answer 50

ROM

Question 51

Flash memory is a type of

Answer 51

Secondary storage

Question 52

Very small storage device that plugs into a USB port

Answer 52

Flash memory device

Question 53

Hi, capacity storage card that is inserted into a reader which intern plugs into a USB port

Answer 53

Flash memory card

Question 54

Fixed disk drives is another form of

Answer 54

Secondary storage

Question 55

What does SSD stand for?

Answer 55

Solid-state, hard drives

Question 56

What type of computers used to review and process information?

Answer 56

Client computers

Question 57

What type of computers provide access to information and application and serve the clients

Answer 57

Servers

Question 58

The what is the term assigned to servers accessible anywhere and anytime over the Internet

Answer 58

The cloud

Question 59

What does BIOS stand for?

Answer 59

Basic input/output system

Question 60

Operating system and application programs

Answer 60

Two types of computer software types

Question 61

Provides capabilities, common across all organizations and industries. Typically general purpose, software like word, Excel, PowerPoint, acrobat, Photoshop, paint shop pearl.

Answer 61

Horizontal market, application, software

Question 62

Serves in need of specific industry. Usually can be altered or customized. Examples are dental billing system, restaurant, ordering processing system.

Answer 62

Vertical market, application, software

Question 63

Designed for specific need like quick tax software

Answer 63

One of a kind application software

Question 64

Computer program that replicates itself. Consumes computer resources.

Answer 64

Virus

Question 65

Attached to various types of documents. When document opened, virus placed in startup files of the application. After, virus infects every file, the application creates or processes.

Answer 65

Macro viruses

Question 66

Virus that propagates using Internet or network. Spread faster than other viruses. Specifically programmed to spread. Actively use the network to spread. Choke networks making them unusable.

Answer 66

Worm