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SP - Learn This > 1. 20120210 General > Flashcards

1. 20120210 General Flashcards

1
Q

To access Thin Clients remotely, do…

A

VNC to thin client

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2
Q

To access thin clients remotely, do not…

A

VNC to SPVLC

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3
Q

Outlook 2010: Open Advanced Find

A

Click search box, click search tools tab, in “Option” group click Search Tools, click advanced find

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4
Q

SSD means…

A

Solid State Disk

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5
Q

If thin stations cannot see USB devices, the solution is:

A

Load VMware View Client 5

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6
Q

If Dictation Manager tries to connect to the VoiceComposer server…

A

Copy C:\Global\Scripts\Dictation Manager.exe.config into c:\program files\sanders and parks\dictation manager

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7
Q

USB DVR Offload Depository

A

\spl127\c$\Program Files\Sanders and Parks\USB DVR Offload\Dictation

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8
Q

Philips DVR Utility

A

DPM

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9
Q

Philips DVR Utility offload depoitory

A

C:\Program Files\DPM\Hold\

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10
Q

CRC is not running if…

A

No star is visible in the systray

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11
Q

To start/restart CRC…

A

Start, Run, TCRC

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12
Q

Which is the default web browser?

A

Microsoft Internet Explorer

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13
Q

How are departed users treated in FaxCore?

A

Do not remove departed users

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14
Q

Cause of incoming warning ring when phone is off-hook

A

ACIS is enabled for the line in LC-Win

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15
Q

ACIS stands for

A

Automatic Incoming Call Signaling

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16
Q

Word 2010 Crushed text/font

A
  1. Change printer. 2. Change back
17
Q

SP iPad manager

A

Systems Manager - Meraki Dashboard

18
Q

MAK

A

Multiple Activation Key

19
Q

Name of service controlling S&P wireless

A

Meraki

20
Q

Firm wireless service URL

A

https://dashboard.meraki.com/

21
Q

Firm wireless service password

A

L. standard level III

22
Q

Dymo re-power sequence

A

All off, on: Dymo, Switch, Print Server

23
Q

What is the telephone switch update program?

A

LC-Win

24
Q

What is the voice mail update program

A

Hyper Terminal

25
Q

Where does LC-Win reside?

A

SPW015

26
Q

From which device is the voice mail updated?

A

SPW015

27
Q

Print on bond on HP LJ 4000N

A

Select printer; click Page Layout ribbon tab; Expand Page Setup; Paper tab; 1st page and Other Pages: Paper Source = Bond;

28
Q

iWEMC

A

image Ware Enterprise Management Console

29
Q

Email distribution group for firm, renters, etc.

A

IS Department Notification

30
Q

Add Outlook AutoCorrect Entry

A

File/Options/Mail/Editor Options (Compose Messages section)/Proofing Tab/AutoCorrect Options; Enter new item.

31
Q

Change Author Name in Existing Word 2010 Document

A

File/Info/Properties/Show Document Panel. Change Author, etc. and save (Ctrl-S)

SP - Learn This (8 decks)

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