1-2-3 Flashcards
Digital Transformation
Digital Transformation – improve/new business processes
What is an Information System?
• A system that collects, processes, stores, analyzes, and disseminates information for a specific purpose.
These are the applications/programs that businesses use to perform the different processes/functions that are a part of doing business.
Business Processes: 3 key elements
Inputs: materials, services, and information that flow through and are transformed as a result of process activities
Resources: people and equipment that perform process activities
Outputs: the product or a service created by a process
Define Business Processes
related activities that create a product or a service
What is Business Process Improvement (BPI)
Most organizations prefer BPI because it is less risky and less
BPI focuses on reducing variation in the process outputs by searching for root causes of the variation in the process itself or among the process inputs.
BPI is usually performed by teams of employees that include a process expert (usually the manager who is over the process).
Important to include “front-line” workers who have a unique perspective because they are directly involved in the process/tasks daily. [Bottom-up approach]
2 popular methods of Business Process Improvement (BPI)
2 popular methods for BPI initiatives are Six Sigma and LEAN
Six Sigma was created by employees at Motorola in the 1980’s (became famous when promoted by GE) Goal is to have no more than 3.4 defects (faulty product or unsatisfactory service) per million outputs Uses statistical methods to analyze the process
LEAN was created by a Toyota engineer in the 1980’s (the term was coined by a MIT professor). Continuous process improvement focused on reducing waste looking at value from the customer’s point of view.
5 Phases of BPI DMAIC
Define, Measure, Analyze, Improve, and Control
5 Phases of BPI
Define, Measure, Analyze, Improve, and Control
2 Important Components of Business Process Management
Important components of BPM are process modeling and business activity monitoring (BAM)
Define Geofencing
A geofence is a virtual perimeter for a real-world, physical geographic area.
Define Photo-Tagging
Photo tagging is the process of assigning names to images of people. Facial recognition software then indexes facial features
Ethics and Information Technology
4 Issues
Privacy issues
Accuracy issues
Property issues
Accessibility issues
Privacy issues
collecting, storing, and disseminating information about individuals
Accuracy issues
the authenticity, fidelity, and correctness of information that is collected and processed
Property issues
ownership and value of information
Accessibility issues
who should have access to information and whether they should pay a fee for this access
What is a Cookie
Small amounts of text and computer code stored on your computer/phone (temporary or more-or-less temporary) from websites you visit
First-party cookies
stored directly on the website you visit. They help sites to remember your information and settings when you revisit those sites. First-party cookies cannot be used to track user activities on other websites; they track activities only on the original site where the cookie was placed.
Third-party cookies
placed on a website by some entity other than the owner of the website, and they collect user data for the third party. Marketing companies, social media websites, and data brokers use third-party cookies to track users between websites and display more relevant ads.
Define Web Beacons
Web bugs or tracking beacons, are very small, often transparent graphic images that are placed on websites or in e-mails to monitor the behavior of the user visiting the website or sending the e-mail. A third party typically uses them to monitor the activity on a website.
Define Session replay scripts
programs that record a visitor’s activity on a website, including their mouse movement, clicks, and scrolls.
What Places In the World Have Rights Against Cookies?
Europe (General Data Protection Regulation), Brazil (Brazilian Data Protection Law), and the state of California (California Consumer Privacy Act)
have laws designed to give consumers more control over the personal information that online businesses collect about them
What is MIS?
Management Information Systems
the study of people, technology, organizations, and the relationships among them.
Define Information
Information is data that has been organized so that it has value and meaning to the recipient.
