1-2 Flashcards
What is unwelcome behavior?
Conduct that is offensive to the recipient or the recipient did not initiate the conduct.
What makes a hostile work environment?
Unwelcome conduct that is subjectively abusive to the person and objectively severe or pervasive enough that a reasonable person would find it abuseive
What do you do if you are a victim of workplace harassment?
Be clear to the harasser that you do not welcome that conduct. If it continues Report the incident to the appropriate official promptly
What are good examples of organizational support?
-Good supervision, communication, working conditions
-Adequate compensation
-Recognition for accomplishment
-Sense of achievement
-Involvement and participation in work planning
- means for advancement
What are three elements of customer service?
Performance
Behavior
Appearance
Who helps its members become better employers?
NECA
By providing management development courses and programs
What is CIR?
Council on Industrial Relations
An arbitration board to settle disputes between union and employers
When was CIR organized?
1920
How do CIR decisions work?
At quarterly meetings 6 NECA and 6 IBEW representatives unanimously decide how to settle disputes
What is the NJATC and when was it established?
National Joint Apprenticeship and Training Committee
Established in 1941 by the IBEW and NECA
Renamed Electrical Training Alliance in 2014
What is the composition and members of the NJATC?
12 members from NECA and 12 from IBEW made up of both management and labor.
They are responsible for establishing policy for the industry and all matters concerning apprenticeship and training
How many districts are in the NECA?
There are ten districts.
Districts 1-9 cover a specific geographic section of the U.S. and have jurisdiction over inside electrical work.
District 10 has jurisdiction over outside line construction throughout the country
What is NECA?
National Electrical Contractors Association
Helps its members with management education, labor relations, fair representation, marketing, etc
What is the name of circuit breakers on distribution power lines?
Reclosers
Metal-clad breakers
What is skin voltage breakdown?
Skin breaks down around 600 volts. The outer most “horny layer” of skin made up of protein “keratin” provides the largest % of the body’s resistance
What causes arc blast?
The pressure developed by the instantaneous heating of the air around an arc and the expansion of heated metals or carbon
What is body resistance?
The skin has the highest resistance. Hand to hand is about 1000 ohms.
Dry thick skin will have a higher resistance than wet or thinner/ damaged skin. If the skin is punctured the current can flow with very little resistance through the body
What is the highest voltage you can rubber glove?
34.5 KV
voltage rating must be higher than the voltage to be worked
Max use voltage
36,000 volts AC
54,000 volts DC
When do you need rubber sleeves?
Sleeves should be worn any time gloves are needed. to protect from accidental contact only
OSHA states Not needed if exposed energized parts on which work is being performed are insulated from employee and if such insulation is placed from a position not exposing employees upper arm to contact with other energized parts
What is ozone damage and how does it occur?
Cracking or checking due to exposure of ultraviolet light
Exposure to direct sunlight