1 Flashcards
Are customers and suppliers considered important elements of the information system because they provide key data?
No/false
—- is output from and information system that is returned to key people to help them evaluate or refine inputs for systems
Feedback
Which term refers to all of the hardware and software that a firm needs to achieve its business objectives
Information technology
Which is not an information technology tool that managers use to cope with change and complexity?
Data management technology
Computer software
Network technology
Business processes
The World Wide Web
Business processes
The problem solving model consist of problem identification, solution design, solution evaluation and choice, and ——
Implementation
The problem solving model phase where you determine a performance discrepancy that might be caused by an outdated system is the ___ phase
Problem identification
Regarding dimension of business problems, a lack of properly trained employees is considered a ___ dimension
People
All of the following are examples of technology dimension of business problems except
Insufficient network capacity
Agile hardware
Outdated business processes
Outdated software
Inadequate database capacity
Outdated business processes
Outsourcing of ________ can reduce IS development cost for U.S. organizations.
Production programming
Which of the following provides charts and graphs to assist senior management make non-routine decisions?
A. Executive support systems.
B. Management information systems.
C. Business intelligence.
D. Decision support systems.
E. Transaction processing system.
A. Executive support systems.
A single screen of graphs or charts of key performance indicators is known as a
Digital dashboard
Which of the following is an interorganizational system that provides a seamless flow of information to both suppliers of raw materials and to customers?
A. Executive support system
B. Supply chain management system
C. Knowledge management system
D. Business intelligence system
E. Customer relationship management system
B. Supply chain management system
Which of the following focuses on providing reports on current business performance to middle managers to help them make sound business decisions?
A. Business intelligence
B. Transaction processing systems
C. Executive support systems
D. Management information systems
E. Decision-support systems
D. Management information systems
A restaurant chef makes a recipe from meme out and doesn’t share or write down the recipe this is an example of ___ knowledge
Tactic knowledge
When a leading discount store’s database was breached, a lot of attention was on the company’s ——-, who is specifically responsible for training employees about security.
• A. systems analyst
• B. chief information officer
• C. chief security officer
• D. chief privacy officer
• E. chief financial officer
Chief security officer