1 Flashcards

1
Q

The big 5 personality model

A
  1. Extraversion
  2. Agreeableness
  3. Conscientiousness
  4. Emotional stability
  5. Openness to experience
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2
Q

Extraversion

A

Comfort level with relationships

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3
Q

Agreeableness

A

A personality dimension that describes someone who is good natured, cooperative, and trusting

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4
Q

Conscientiousness

A

A personality dimension that describes someone who is reliable, responsible, dependable, persistent, and organized

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5
Q

Emotional stability

A

A persons ability to withstand stress

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6
Q

Openness to experience

A

A personality dimension that characterizes someone in terms of imagination, sensitivity and curiosity

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7
Q

The dark triad

A

Machiavellianism
Narcisissim
Psychopathy

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8
Q

Machiavellianism

A

The degree to which an individual is pragmatic, maintains emotional distance and believes that ends can justify means

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9
Q

Narcissism

A

The tendency to be arrogant, have a grandiose sense of self importance, require excessive admiration, and have a sense of entitlement

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10
Q

Psychopathy

A

A lack of concern for others, and a lack of guilt or remorse when their actions cause hard

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11
Q

Core self evaluation

A

The degree to which an individual likes or dislikes himself or herself, whether the person seems his elf or herself as capable and effective, and whether the person feels in control of his or her environment or powerless over the environment

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12
Q

Self monitoring

A

A personality trait that measures an individual’s ability to adjust his or her behaviour to external, situational factors

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13
Q

Proactive personality.

A

people who identify opportunities, show initiative, take action, and persevere until meaningful change occurs

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14
Q

Emotions component

A

Employees bring an emotional component with them to work every day. Anger, fear, sadness, happiness, disgust and surprise

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15
Q

Three related terms that help define human mental states

A

Affect
Emotions
Moods

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16
Q

Affect

A

A broad range of feelings that people experience

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17
Q

Emotions

A

Intense feelings that are directed at someone or something

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18
Q

Emotions

A

Intense feeling that are directed at someone or something

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19
Q

Moods

A

Feeling that tend to be less intense than emotions and lack a contextual stimulus. Also often last longer

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20
Q

Emotional labour

A

The requirement to express desired emotions at work.

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21
Q

Emotional intelligence

A

Assortment of non cognitive skills, capabilities and competencies that influence a persons ability to succeed in coping with environmental demand and pressures. Persons ability to be self aware

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22
Q

Perception

A

The process by which individuals organize and interpret their impressions to give meaning to their environment

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23
Q

Factors influencing perception

A

Perceiver, target, situation

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24
Q

The perceiver

A

Influenced by experience, motives, and emotional state

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25
Q

The target

A

Characteristics of the target can affect what is being perceived

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26
Q

The situation

A

The context in which we see objects or events influences our attention

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27
Q

Perceptual errors

A

Flaws in perception due to mental shortcuts people make to simplify information that is processed

28
Q

Attribution theory

A

Suggests how we explain someone’s behaviour by crediting either the situation or the persons distribution

29
Q

Externally caused behaviour

A

Behaviours resulted from external factors

30
Q

Internally caused behaviour

A

Those we believe to be under the personal control of the individual

31
Q

Distinctiveness

A

How the persons behaviour varies from one situation to another. If a behaviour is distinct the observer will likely believe it ti be external while if it always happens it will be believed to be internal

32
Q

Consensus

A

Does the individual act the same as others in the same situation

33
Q

Consistency

A

Does the person act the same way over time

34
Q

Bias

A

Prejudiced opinion applied in and unfair way to support or oppose a person or thing

35
Q

Fundamental attribution error

A

The tendency for observers, when analyzing another’s behaviour, to underestimate influence of external factors and overestimate internal factors.

36
Q

Self serving bias

A

The tendency for individuals to attribute their own successes to internal factors while putting blame for failures on external factors.

37
Q

Selective perception

A

The process by which individuals perceive what they want to see based on personal interest, background behaviours, etc.

38
Q

Halo effect

A

5 Draw a general impression about an individual based on a single characteristic Draw a general impression about an individual based on a single characteristic

39
Q

Contrast effect

A

evaluation of a person’s characteristics that is affected by comparisons with other people recently encountered

40
Q

Projection

A

Attributing one’s own thoughts, feelings, or motives to another.

41
Q

Stereotyping

A

judging someone on the basis of our perception of the group to which that person belongs

42
Q

Prejudice

A

preconceived opinion that is not based on reason or actual experience

43
Q

Values

A

the ideas, beliefs, and attitudes about what is important that help guide the way you live

44
Q

Rokeach value survey

A

a survey that measures instrumental and terminal values

45
Q

Culture

A

shared beliefs, values, rules, norms and traditions of a group.

46
Q

Power distance

A

Degree to which societies accept the idea that power in institutions and organizations is distributed unequally

47
Q

Individualism vs collectivism

A

Individualism is the degree to which people prefer to act as individuals rather than as members of groups. Collectivism emphasizes a tight social framework

48
Q

Masculinity vs femininity

A

Masculinity is the degree to which the culture favours traditional masculine roles as opposed to viewing men and women as equals. A high femininity rating means the culture sees little differentiation between male and female roles and treats women as the equals of men.

49
Q

Uncertainty avoidance

A

the degree to which people in a country prefer structured over unstructured situations

50
Q

long term vs short term orientation

A

The degree of a societies devotion to traditional values. Short term accepts change better and values here and now

51
Q

Indulgence vs restraint

A

Measures societies devotion to indulgence. Cultures that restraint indulgence need to control the gratification of needs.

52
Q

GLOBE dimensions

A

Assertiveness, Future Orientation, Gender Differentiation, Uncertainty Avoidance, Power Distance, Individualism/Collectivism, in group collectivism, Performance Orientation, Humane Orientation

53
Q

Assertiveness

A

the extent to which a society expects people to be confrontational and competitive as opposed to tender and modest

54
Q

Future orientation

A

the extent to which a society encourages investment in the future, as by planning and saving

55
Q

Gender differentiation

A

extent to which a society maximizes gender role differences

56
Q

Uncertainty avoidance

A

Societies reliance on social norms and procedures to alleviate the unpredictability of future events

57
Q

Power distance globe

A

The extent to which members of a society expect power to be unequally shared

58
Q

Individualism vs collectivism globe

A

The extent to which individuals are encouraged by societal institutions to be integrated into groups within organizations and society

59
Q

In group collectivism

A

Members in a society take pride in membership in small groups.
Ex family and close friends

60
Q

Performance orientation

A

Society encourages and rewards group members for performance improvement and excellence.

61
Q

Humane orientation

A

Society encourages and rewards individuals for being fair, generous, caring and kind to others.

62
Q

Cultural intelligence provincial

A

They work best with people of similar background but have difficulty working with those from different background

63
Q

Cultural intelligence analyst

A

They analyze a foreign cultures rules and expectations to figure out how to interact with others

64
Q

Cultural intelligence natural

A

They use intuition rather than systematic study to understand those from other cultural background

65
Q

Cultural intelligence ambassador

A

They communicate convincingly that they fit in, even if they do not know much about the foreign culture

66
Q

Cultural intelligence mimic

A

They control actions and behaviours to match others, even if they do not understand the significance about the cultural cues observed

67
Q

Cultural intelligence chameleon

A

They have high levels of all three CQ components. They could be mistaken as being from the foreign culture.