1-10 Flashcards
1
Q
Proxemics
A
Study of the distance between communicators
2
Q
Grapevine
A
Informal Communication
3
Q
Opinion Leaders
A
Frame information among others
4
Q
Gatekeeper
A
Filters raw information and passes it down to those to avoid informational overload
5
Q
Boundary Spanner
A
Dispenses information to key external groups (Outside Organizations and The General Public)
6
Q
Liaison
A
Channel between different groups
7
Q
Filtering
A
Leaving out information
8
Q
Jargon
A
A barrier to effective communication, that can speed up communication (But also lead to misunderstanding if not understood)
9
Q
Queuing
A
Prioritization of information
10
Q
Classification Procedure
A
Rank the employee as “Average, Good, Great”
