08. Success, Benefits And The Business Case

Question 1

Define benefits management

Answer 1

Benefits are based on outcomes created by the end user in the adoption phase

Question 2

Why is establishing success criteria important at the start, during and handover of a project?

Answer 2

Created by the sponsor finalized and agreed by the PM in the PMP and measured by KPIs in the deployment

Question 3

Outline the purpose and typical content of a business case

Answer 3

Reasons for undertaking the project
Benefits
Risks
Cost and timescale
Options inc. preferred
Scope & major deliverables
Investment appraisal (cost benefit analysis)

Question 4

Explain the role of our project sponsor and a project manager in relation to developing a business case

Answer 4

Sponsor. Define the problem or opportunity. Select the option and identify the benefits of the chosen option

PM. Define analyze options
Contribute to benefits, identification and scope. Help with risk identification estimates, time and cost