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Red book FESCO bp > 08-11-19 > Flashcards

08-11-19 Flashcards

1
Q

A person who leads or directs a unit?

A

Leader

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2
Q

A person who is responsible for directing the performance of other people or employees?

A

Supervisor

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3
Q

Duties of a company officer at all levels?

A

Human resource mgmt, community and govt. relations, administration, inspection and investigation, emergency service delivery, health and safety.

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4
Q

Level 1 fire officers HR duties?

A

Provide effective supervision, assign tasks, evaluate personnel, provide company level training, administer policies, recommend actions, act as a project manager, provide professional development, personnel transfers

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5
Q

Individual who accomplishes organizational objectives through effective and efficient handling of material and Human Resources?

A

Manager

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6
Q

Order of rank and authority in the fire and emergency services?

A

Chain of command, Scalar, uninterrupted series of steps

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7
Q

Those who deliver services to the public or external customers?

A

Line personnel

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8
Q

Those who provide support to the line personnel or internal customers?

A

Staff personnel

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9
Q

Relates to the empowered duties of an official to perform certain tasks?

A

Authority

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10
Q

(decision making structure) Decisions are made by one person at the top of the structure?

A

Centralized

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11
Q

( decision making structure) Decisions are made at a lower level (basically delegation of authority), Decision making authority should be delegated to the lowest level possible?

A

Decentralized

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12
Q

Allows for the expeditious handling of most matters?

A

Decentralization of authority, duplication of effort may occur

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13
Q

What is the process of providing subordinates with the authority, direction, and resources needed to complete an assignment?

A

Delegation

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14
Q

what is it when each subordinate must have only one supervisor?

A

Unity of command, different from unified command in NIMS multi jurisdictional command

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15
Q

What is an organizational principle that allow workers to report to more than one supervisor?

A

Functional supervision

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16
Q

The process of going around a link in the chain of command to deal with an issue?

A

Sidestepping

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17
Q

Notifying one’s supervisor that one wishes to take an issue to the supervisor’s supervisor?

A

Skip level notification

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18
Q

What within the organization must be clearly defined for the division of labor principle to be effective?

A

All positions

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19
Q

Functional division of the lowest level of local govt.

A

Municipal

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20
Q

Many commercial facilities such as oil refineries, chemical processing plants, research facilities, marine port facilities and airports maintain?

A

Industrial fire brigades

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21
Q

Reciprocal assistance from one agency to another, based upon a pre arranged agreement

A

Mutual aid

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22
Q

Assistance from agencies, industries, or fire departments that are not part of the agency having jurisdiction over the incident, payment such as per response or an annual fee?

A

Outside aid

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23
Q

Working hard to fulfill duties?

A

Industriousness

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24
Q

Sometimes called moral philosophy?

A

Ethics

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25
Q

The first line supervisor should categorize activities into three levels of priority?

A

Emergency response, preparation for emergency response, and organizational duties

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26
Q

What is the best tool to combat groupthink?

A

Team diversity

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27
Q

A pattern of thinking that includes self deception, peer pressure, and conformity to group ethics and values?

A

Groupthink

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28
Q

Brainstorming, understanding the brainstorming process of problem solving insures that the team doe not?

A

limit member participation

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29
Q

The acronym SMART can be used to establish objectives that are?

A

Specific, Measurable, Attainable, Realistic, Timely

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30
Q

Employees are initially uncertain of their roles in the group, they are not certain they can trust or work with the other members. As relationships grow within the group, trust and respect develop, and the members begin to see themselves as part of the group?

A

Forming

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31
Q

Conflict may result at this stage as members jockey for informal leadership or attempt to exert their own influence over the group.

A

Storming

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32
Q

The group establishes and adheres to its own set of norms and values. Members become closer and more cohesive.

A

Norming

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33
Q

The supervisor works to maintain team spirit as the group accomplishes its objectives.

A

Performing

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34
Q

Planned or sometimes planned termination of the group task, acknowledgements and participation of individual members.

A

Adjourning

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35
Q

Process of giving motivational direction, positive reenforcement, and constructive feedback to employees in order to maintain and improve their performance.

A

Coaching

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36
Q

Formal process which assists participants in identifying and resolving personal, behavioral, or career problems.

A

Counseling

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37
Q

The process of controlling or directing available resources for the purpose of achieving a goal or objective through the use of authority or persuasion.

A

Managing

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38
Q

What encompasses the broadest view of the organization, and the narrowest.

A

Planning

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39
Q

Guiding, influencing, inspiring, and motivating employees?

A

Directing

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40
Q

Coordinating tasks and resources to accomplish the units goals and objectives?

A

Organizing

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41
Q

Establishing and implementing the mechanisms to ensure that objectives are attained?

A

Controlling

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42
Q

An effective company officer must possess the following management skills

A

Administrative skills, human and communication skills, conceptual and decision making skills.

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43
Q

Plans are generally classified on the frequency with which they are used, the categories can be?

A

Standing or single use, they may also be classified as Strategic, tactical, operational/administrative, or contingency

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44
Q

The five step planning process?

A

1-identify,2- select,3- design,4- implement,5- evaluate

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45
Q

Management style where people hide their emotions, to appease others and avoid conflict.

A

Passive

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46
Q

Management style where people express their emotions openly and use threatening behavior, dominate?

A

Agressive

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47
Q

Management style where people express their emotions honestly and defend their rights without hurting others.

A

Assertive

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48
Q

Conflict resolution non assertive or passive approach.

lose - lose situation

A

Avoiding

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49
Q

Conflict resolution appeasing other persons by passively giving in to their positions. lose - win situation

A

Accommodating

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50
Q

Conflict resolution Relying on an aggressive and uncooperative approach to conflict. win - lose situation

A

Forcing

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51
Q

Conflict resolution reaching a compromise solution that all parties can agree upon.

A

Negotiating

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52
Q

Conflict resolution sharing of information openly and honestly, which usually results in the best solution to conflict.

A

Collaborating, also problem solving style

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53
Q

Some possible reasons that people break the rules include the following.

A

Resentment, Boredom, Ignorance, Stress

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54
Q

Training the corrects?

A

Discipline

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55
Q

The six steps to conflict resolution.

A

1- classify/identify, 2- Define/diagnose, 3- Determine the right response/appropriate conflict management style, 4- Determine alternative options, 5 - convert the decision to action, 6- Test the action against the desired outcome

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56
Q

The four most common forms of communication within the fire and emergency services are?

A

informal interpersonal, oral, written, and incident scene communications.

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57
Q

The five basic elements of the message feedback system.

A

Sender, message, receiver, feedback to the sender, interference

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58
Q

The person who initiates the message.

A

Sender

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59
Q

The content that the sender is trying to communicate.

A

message

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60
Q

Individual or individuals to whom the sender is attempting to communicate.

A

receiver

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61
Q

reaction of the receiver to the message and it s tone, sender relates a new message to the original sender.

A

feedback to the sender

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62
Q

Anything that may prevent the receiver from completely understanding the message.

A

Interference

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63
Q

The five general purposes for interpersonal communication:

A

Learning, relating, influencing, playing, and helping

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64
Q

Speech communication research indicates that non verbal communication transmits?

A

93% of any message, 55% body language, 38% vocal tone and inflection, only 7% of the message is actually verbal.

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65
Q

Listening skill when focusing on the speaker while ignoring an other distractions.

A

Attending

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66
Q

Listening skill when decoding the message and assigning meaning to it.

A

Understanding

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67
Q

Listening skill when retaining information in short term then long term memory.

A

Remembering

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68
Q

Listening skill when critically analyzing information to determine how accurate it is, or to separate fact from opinion.

A

Evaluating

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69
Q

Listening skill when indicating to the sender that the message or information has been understood or requires more explanation.

A

Responding

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70
Q

These speeches may be difficult to develop and yet can be the most important speeches an officer can give?

A

Persuasive

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71
Q

Narrative report that focuses on why a certain course of action was taken of should be taken.

A

Justification

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72
Q

Narrative report that States the problem, provides a variety of solutions, and then recommends the best solution.

A

Recommendation

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73
Q

Narrative report that provides an overview of the current status of a project.

A

Progress

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74
Q

Combine two forms into one, provides justification for the project, describes the steps to project completion.

A

Progress and justification

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75
Q

Narrative report that describes a process, project, or item that gives the audience a detailed image of the subject.

A

Description

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76
Q

This is a guide to organizational decision making?

A

Policy

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77
Q

This details in writing the steps to follow in conducting organizational policy for some specific reoccurring problem or situation.

A

Procedure

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78
Q

What defines the needs of the organization and allows manufacturers or authorized distributors to decide if they can meet bid specifications.

A

RPF request for proposal

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79
Q

This is the ability of a system to work with and use the parts or equipment fo another system?

A

Interoperability

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80
Q

The five C’s of radio communication?

A

Conciseness, Clarity, Confidence, Control, land Capability

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81
Q

Messages should be specific, task oriented, and directed at companies, not individuals?

A

Conciseness

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82
Q

Clarity with simplicity

A

Clarity

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83
Q

Known as command presence, calm, natural tone, speaking at a controlled rate.

A

Confidence

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84
Q

Requiring the receiver to repeat the message back to the sender reduces the chances of misunderstanding.

A

Control

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85
Q

Abilities to communicate, listen effectively, and initiate effective messages.

A

Capability.

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86
Q

Projected major purchases fire apparatus and vehicles type of budget?

A

Capital budget

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87
Q

What type of budget is used to pay for recurring expenses of day to day operations?

A

Operating budget

88
Q

What are the basis for panning and justifying budget requests?

A

Activity reports

89
Q

The overall risk management plan should have what three distinct sections?

A
  1. Community risk assessment, 2. organizational risk management plan, 3. operational risk management plan
90
Q

The five steps to the organizational risk management plan?

A
  1. identification, 2. evaluation, 3. establishment of priorities for action, 4. risk control techniques, 5. Risk management monitoring
91
Q

Operational risk management process?

A
  1. situational awareness, 2. hazard assessment, 3. hazard control, 4. decision point, 5. evaluate
92
Q

What is the leading injury among fire and EMS personnel?

A

Sprains and strains

93
Q

Maximum survival time for civilians during fire conditions?

A

10 minutes

94
Q

The majority of LODD occur within the first ____ minutes of arriving on scene?

A

12 minutes

95
Q

The combination of carbon monoxide and hydrogen cyanide commonly found at structural fires is toxic at ?

A

135 PPM

96
Q

How long and how many firefighters does it take to rescue a lost or downed FF?

A

16 firefighters 35 minutes

97
Q

Fire and emergency services health and safety initiatives, one that is a website?

A

firefighterclosecalls.com

98
Q

Who holds the ultimate responsibility of providing a safe work place?

A

The organization’s management

99
Q

The four step method of instruction

A
  1. preparation, 2. presentation, 3. application, 4. evaluation
100
Q

It is essentially a road map that guides the instructor, teacher, or company officer. it contains information and instructions.

A

Lesson plan

101
Q

Operation of fire service training or suppression covering one or several aspects of firefighting?

A

Practical training evolution

102
Q

NFPA 1403 requirements recommend an instructor to student ratio of?

A

1 instructor to 5 students

103
Q

What are the sources for demographic data on the national, state and local level in the US?

A

US census bureau, Dept. of labor, DHS, State regional and local govt. agencies, local school board

104
Q

One of the first skills company officers need when dealing with irate citizens?

A

Effective listening

105
Q

Fire and life safety inspections have a two fold purpose?

A
  1. Ensuring code requirements are adhered to

2. Providing safety education material and information.

106
Q

What two major organizations develop mode building codes?

A

NFPA and the ICC=international code council

107
Q

NFPA type V construction also referred to as?

A

Wood frame

108
Q

ICC type 1A

A

3 hour structural frame and load bearing walls

2 hour floors, 1 1/2 for roof

109
Q

ICC type 1B

A

2 hour structural frame and load bearing walls

2 hour floors, 1 hour roof

110
Q

ICC type 2A

A

Requires non combustible fire resistive material similar to type 1

111
Q

ICC type 2B

A

Requires approved noncombustible materials that may have no assigned fire rating

112
Q

ICC type 3A

A

Requires materials that will provide 1 hour fire resistance rating throughout the structure.

113
Q

ICC type 3B

A

Requires approved noncombustible materials that may have no assigned fire resistance rating.

114
Q

ICC type 4

A

Heavy timber, Structural frame min 1 hour fire rating, exterior walls may have been treated for a 2 hour rating or less, columns minimum 8” dimension not less than 6” width for floor, not less than 8” nominal depth when supporting roof or ceiling loads, floor framing 6” wide 10” deep, Arches for roof from the floor 8” from the floor first half then 6” top half, roofs must be constructed without concealed spaces.

115
Q

ICC type 5A

A

Requires 1 hour fire rating for all structural elements except non load bearing walls and partitions

116
Q

ICC type 5B

A

May have non fire rated structural elements.

117
Q

What is the first step in preparing for an inspection?

A

gathering information

118
Q

The single most important life safety item to be inspected?

A

Means of egress from the building

119
Q

The there contents - hazard classifications?

A

Low hazard - contents for low combustibility
Ordinary hazard - contents to likely burn with moderate
High hazard - contents burn with high rapidity

120
Q

An occupancy used for a gathering of 50 or more persons

A

Assembly

121
Q

ANSI Z535.1 color code system that is recommended for use in the US and Canada , Danger, Warning, Caution, Safety equip., Safety info.

A

Red- Danger, Orange- Warning, Yellow- caution, Green- Safety equipment, Blue- Safety info

122
Q

May be activated manually or by sensors for heat, smoke or flame, Signal only on the premises?

A

Local alarm

123
Q

Used in communities that have municipal alarm boxes, the system transmits a signal to fire and EMS?

A

Auxiliary alarm system

124
Q

Connected directly to fire and EMS, may cover up to 5 buildings, may not have a local alarm., leased telephone line

A

Remote station system

125
Q

Protects large commercial and industrial buildings, a proprietary system.

A

Proprietary system

126
Q

NFPA 20 Standard for the installation of stationary fire pumps for fire protection, almost always electrically driven centrifugal pumps with a discharge capacity of?

A

500 to 4,500 GPM

127
Q

NFPA 14 standpipe, class 1

A

2 1/2 inch hose for fire fighting personnel who are trained

128
Q

NFPA 14 standpipe class 2

A

Intended for building occupants, 1 1/2 outlets

129
Q

NFPA 14 standpipe class 3

A

Combines 1 and 2, 2 1/2 inch outlet, 1 1/2 hoseline

130
Q

What document from 1987 phased out halons and banned the manufacture of new halon agents after January 1 1994

A

The Montreal protocol of 1987

131
Q

The most common halon found in fire extinguishers?

A

Halon 1211 bromochloroDIfluoomethane DI for 2 in 1211

132
Q

Halon more commonly found in fixed applications, some portable extinguishers?

A

Halon 1301 bromoTRIfluoromethane TRI for 3 in 1301

133
Q

NFPA 2001 defines a _____ as an electrically non conducting, volatile, or gaseous fire extinguishing agent that does not leave a residue upon evaporation?

A

Clean agent

134
Q

Halon replacement agents?

A

Halotron = hydrochloroflourocarbon, FM-200 alternative to halon 1301, Inergen = nitrogen, argon and carbon dioxide

135
Q

Fire extinguishers mounting heights?

A

below 40 pounds top not more than 5 feet above the floor,
40 ponds or more top of the extinguisher not more than 3 1/2 feet above the floor,
The clearance floor to the bottom of the extinguisher never less than 4 inches

136
Q

The process of gathering evaluating information, developing initial actions, ensuring the information remains current.

A

Pre-incident planning

137
Q

What NFPA standard covers pre incident planning?

A

NFPA 1620

138
Q

What are the fire resistive half walls that limit the horizontal spread of heat and smoke to a relatively small area?

A

Curtain boards or draft curtains

139
Q

The three major tasks with any pre incident plan involve?

A

Gathering data, entering the data, keeping the data current

140
Q

Occupant survivability profile, structural fire can exceed ___ with in ___ minutes with the potential for ____ to occur within _____ minutes?

A

500 degrees within 3 or 4 minutes, flashover within 5 minutes

141
Q

According to the NFPA upper human survivability limit is?

A

212 degrees

142
Q

Reports directly to incident commander, PIO, Safety officer, Liaison Officer?

A

Command staff

143
Q

Incident management personnel who represent major functional sections?

A

General staff

144
Q

Organizational level having responsibility for a major functional area of incident management includes: Operations, Planning, Logistics, Finance/Administration, and (Information and intelligence, this may be a section, a branch within operations, or part of the command staff)

A

Section

145
Q

Functional/Geographic responsibilities for major segments, identified by Roman numeral or functional area.

A

Branch

146
Q

Organizational level having responsibility for operations within a defined GEOGRAPHIC AREA, between Branch and single resource

A

Division

147
Q

Equal to division, responsible for a specified functional assignment at an incident, without regard for a specific geographical area.

A

Group

148
Q

Fulfill specific support functions, resources, documentation, demobilization, and situation units within the planning section.

A

Unit

149
Q

Any combination of resources.

A

Task force

150
Q

Set number of resources of the same kind and type.

A

Strike team

151
Q

Representatives of all affected agencies or jurisdictions share command responsibilities and decisions?

A

Unified command

152
Q

Initial action plan, same as Plan of operation concept developed by who?

A

Lloyd Layman

153
Q

Area where resolving the problem takes place?

A

Hot zone

154
Q

Area immediately outside the hot zone for personnel who are directly supporting the work in the hot zone.

A

warm zone

155
Q

May contain the ICP, RIC, PIO, Rehab and staging. Control line for the general public

A

Cold zone

156
Q

A room or space within a building or structure that is enclosed on all sides at the top and bottom.

A

Compartment

157
Q

Form of energy associated with the motion of atoms or molecules and capable of being transmitted through media.

A

Heat

158
Q

Physical flow or transfer of heat energy from one body to another, through direct contact or an intervening medium.

A

conduction

159
Q

Transfer of heat by the movement of heated fluids or gasses, usually in an upward direction.

A

Convection

160
Q

Transmission or transfer of heat energy from one body to another body at a Lower temperature, electromagnetic waves.

A

Radiation

161
Q

Thermal or chemical decomposition of fuel because of heat.

A

Pyrolysis, or sublimation

162
Q

The tendency of gases to form into layers according to temperature?

A

Thermal layering, or heat stratification

163
Q

Moment when a mixture of fuel and oxygen encounters an external heat source?

A

Piloted ignition

164
Q

Minimum temperature to which a fuel (other than a liquid) in the air must be heated in order to start self sustained combustion, no external ignition source required?

A

Auto ignition temperature

165
Q

The two factors that determine whether a compartment fire will progress to flashover?

A
  1. the fuel must generate enough heat, 2. ventilation
166
Q

A smoke explosion may occur _____. It occurs when unburned fuel gases come in contact with an ignition source.

A

before or after the decay stage

167
Q

Lloyd Layman created what decision making model?

A

RECEO-VS

168
Q

What does the acronym RECEO-VS stand for?

A

Rescue, Exposures, Confinement, Extinguishment, Overhaul, Ventilation, Salvage

169
Q

The operational planning “P” model was initially developed for who?

A

U.S. Coast Guard’s Oil Spill Field Operations Guide

170
Q

The first five steps of the NIMS-ICS planning process?

A
  1. Understand the situation (size up)
  2. Establishing incident objectives and strategies
  3. Develop the plan for action (IAP)
  4. Prepare and disseminate the plan (make assignments)
  5. Evaluate and revise plan
171
Q

Broad general statements of the final outcomes to be achieved.

A

Strategic goals

172
Q

Specific statements of measurable outcomes?

A

Tactical objectives

173
Q

US Federal agencies involved in fire protection?

A

Department of homeland security
FEMA
USFA
NFA

174
Q

Ongoing evaluation throughout an employees career?

A

Formative evaluation

175
Q

Is the company officers final assessment fo the individual’s performance, for a given period.

A

Summative evaluation

176
Q

What is the four step change process?

A
  1. Denial 2. Resistance 3. Exploration 4. Commitment
177
Q

Seven steps to overcome resistance to change?

A
  1. Create a climate for change, 2. Plan for change, 3. Communicate the advantages and effects of change, 4. Meet the need of both the organization and employees, 5. Involve employees in the change process, 6. Provide support for employees during the change, 7. Seek input and support of “opinion leaders” in the organization.
178
Q

A person who leads a change project or initiative.

A

change agent

179
Q

The five step model for change?

A
  1. Recognize the need for change, 2. Identify resistance and address it, 3. Plan the change interventions, 4. Implement the change, 5. Control the change
180
Q

The change process should be viewed as what?

A

Cyclical rather than linear

181
Q

What is defined as two or more persons with common goals that may or may not be explicitly stated?

A

Group

182
Q

Groups that have a positive self image sometimes called?

A

Esprit de Corps

183
Q

As relationships within the group grow, trust and respect develop, members start to see themselves as part of the group?

A

Forming

184
Q

Conflicts may result as members jockey for informal leadership or try to exert their own influence over the group.

A

Storming

185
Q

The group establishes its own sets of norms and values.

A

norming

186
Q

The supervisor maintains team spirit as the group accomplishes its objectives.

A

Performing

187
Q

The final stage is termination of the group task?

A

Adjourning

188
Q

The officer’s expectations are stated positively and behavioral limitations are set?

A

Counseling

189
Q

Guides the individual through an new activities, reinforces correct behavior, and redirects incorrect behaviors. Giving motivational correction

A

Coaching

190
Q

how many basic steps are there in determining area of origin?

A

Four basic steps

191
Q

The four basic steps in determining the area of origin?

A
  1. Examine the exterior, 2. Examine the interior, 3. Interview witnesses, 4. Analyze the information
192
Q

Fire pattern that radiant heat forms, these patterns are found when fires are extinguished before fire has reached flashover.

A

Hot gas layer

193
Q

Fire patterns created when structural components such as wood studs or trim are exposed to flame.

A

Pointers or arrows

194
Q

The vehicle fire scene can be divided into three areas for examination?

A

Engine, Cargo, and Passenger( passenger can be subdivided)

195
Q

An initial energy source that can produce enough heat and energy.

A

Competent ignition source

196
Q

Radial fire patterns show movement on the vehicles body panels, these may appear as?

A

Ripples

197
Q

The direction which a slope faces? north, east, south, or west

A

Aspect

198
Q

What color ash is a product of more complete combustion?

A

White

199
Q

The six basic questions that should be asked of every witness?

A

Who, what, when, where, why and how

200
Q

The four generally accepted classifications of fire cause?

A

Accidental, natural, Incendiary, and undetermined

201
Q

The most common motives associated with incendiary fires?

A

Revenge, Vandalism, profit, Crime concealment, Excitement (vanity), Pyromania, Extremism( terrorism)

202
Q

What percent of of arson fires are set because of personal or professional vendetta’s? revenge

A

50 percent

203
Q

Vandalism fires are usually set by ____ and where?

A

two or more individuals (often juveniles), Schools and vacant buildings

204
Q

What is the primary motivation for Profit (fraud) fires?

A

Monetary gain

205
Q

What is not a motive but a mental state and recognized psychological disorder for fire setters?

A

Pyromania

206
Q

The ages and stages of juvenile fire setters?

A

under 7 experimental, curiosity
8 to 13 years old psychosocial conflict, revenge or anger
15 to 18 years old is the crisis phase

207
Q

Divisions are the organizational level having responsibility for operations within a defined?

A

Geographic are

208
Q

Organizational level responsible for a specific functional assignment?

A

Group

209
Q

Can directly cause injury or loss.

A

Hazard

210
Q

Likelihood of suffering from a hazard?

A

Risk

211
Q

The risk management plan requires a systematic approach, what are the steps?

A
  1. identification, 2. prioritization, 3. evaluation, 4. control techniques, 5. monitoring
212
Q

When conducting accident investigations what is a prominent factor?

A

The human factor

213
Q

The human factors the often contribute to accidents are classified into three broad categories?

A

Improper attitude, Lack of knowledge or skill, Physically unsuited

214
Q

US website containing safety information and statistics?

A

firefighterclosecalls.com

215
Q

All workplace accidents are the result of?

A

Unsafe acts, Unsafe conditions, or both

Red book FESCO bp (1 decks)

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