06.12.21 Flashcards
Pass the CAPM Exam on June 12th
What is a project?
Temporary endeavor with a beginning and end. It creates a unique product, service or result
Reasons for a project initiation
Market Demand, Social Need, Legal Requirement, Customer Request, Technological Advance
Example of a Project
Development of a software application that will receive, record & prioritize the incidents received by customers.
Operational Work
Most of the work being done in organizations which is ongoing & repetitive.
Example of an operational work
Handling customer incidents through a software application which are received daily.
What is Project Management?
Application of knowledge, skills, tools & techniques to project activities to meet the project requirements.
What are the process groups of Project Management?
Initiating, Planning, Executing, Monitoring & Controlling, Closes
Program is…?
Group of projects that are related to each other
Example of a program
Development of the entertainment system of a car with following projects: Connection Manager, Display Screen.. etc.
Portfolio is…
Group of programs which might not be related however serve for the same business goal.
Example of a Portfolio
A car manufacturer aims to produce three new car models in next three years to be the most convenient car manufacturer for women.
Project Management Office (PMO)
Department centralizes the management of projects in an organization.
What are the the three different type of PMO structures in organizations?
Supportive, Controlling & Directive
Project Manager can report to…
Functional Manager, Program Manager or Portfolio Manager
The most important interpersonal skill for a project manager is….
Communication
What are the three different types of PMO structures in organizations?
Supportive, Controlling and Directive
Project objectives are …
What needs to be achieved as a result of project.
Who is responsible for meeting project objectives?
Project Manager
There is a trade-off between
Project Requirements & Project Objectives
The most common project constraints are…
Time, Cost, Scope, Quality, Customer Satisfaction, Risk & Resources