06. Environmental, Social and Governance Factors

Question 1

Outline mendelow’s matrix

Answer 1

Suggest that you can map stakeholder influence on strategic decisions by looking at:

• power factor - how well the can influence strategic objectives
• interest - stakeholders willingness

Question 2

How should each quadrant of mendelows matrix be handled?

Answer 2

1. High interest, high power = key players
   Dedicate orgs efforts here as they have the ability to prevent org from achieving strategic objectives.
2. Low interest, low power = minimal effort. Ignore them or give them minimal attention to avoiding increasing their interest
3. High interest, low power = keep informed
4. Low interest, high power = keep satisfied