00 FREQUENTLY USED Flashcards
01 Set Impact/Urgency
01 Set Impact/Urgency
104 PC No Network Connectivity
104 PC No Network Connectivity
105 Laptop No Network Connectivity
105 Laptop No Network Connectivity
106 Under Utilized PC
106 Under Utilized PC
107 New Local Profile / Name Change
107 New Local Profile / Name Change
108 Repeat Hardware Issue on WS
108 Repeat Hardware Issue on WS
108 Repeat Hardware Issue on WS
108 Repeat Hardware Issue on WS
110 Repeat Hardware Issue End User
110 Repeat Hardware Issue End User
124 DTS 3500 Error
124 DTS 3500 Error
129 Smart Reboot Issue
129 Smart Reboot Issue
130 Request for Home PC Support
130 Request for Home PC Support
132 Privileged Service Issue
132 Privileged Service Issue
133 Prompted for CMOS Pw / Tampered
133 Prompted for CMOS Pw / Tampered
150 PC - VPN - Cisco AnyConnect Install
150 PC - VPN - Cisco AnyConnect Install
152 Request for Temporary Admin
152 Request for Temporary Admin
160 VPN Cisco AnyConnect VPN Issue
160 VPN Cisco AnyConnect VPN Issue
165 Deskside Drive by Ticket
165 Deskside Drive by Ticket
169 Surface Pro 2 Disk Full
169 Surface Pro 2 Disk Full
170 IE Cannot Access External Sites
170 IE Cannot Access External Sites
189 Java Being Blocked by IE
189 Java Being Blocked by IE
202 Network Outage / Degraded
202 Network Outage / Degraded
203 Network Outage Already Reported
203 Network Outage Already Reported
212 Dogwood Wireless Network Down
212 Dogwood Wireless Network Down
321 Workstation Printing Issue
321 Workstation Printing Issue
345 Manager Call Back Requested
345 Manager Call Back Requested
720 Software Center Issues
720 Software Center Issues
2002 Zoom Support Query
2002 Zoom Support Query