00 FREQUENTLY USED Flashcards

1
Q

01 Set Impact/Urgency

A

01 Set Impact/Urgency

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2
Q

104 PC No Network Connectivity

A

104 PC No Network Connectivity

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3
Q

105 Laptop No Network Connectivity

A

105 Laptop No Network Connectivity

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4
Q

106 Under Utilized PC

A

106 Under Utilized PC

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5
Q

107 New Local Profile / Name Change

A

107 New Local Profile / Name Change

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6
Q

108 Repeat Hardware Issue on WS

A

108 Repeat Hardware Issue on WS

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7
Q

108 Repeat Hardware Issue on WS

A

108 Repeat Hardware Issue on WS

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8
Q

110 Repeat Hardware Issue End User

A

110 Repeat Hardware Issue End User

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9
Q

124 DTS 3500 Error

A

124 DTS 3500 Error

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10
Q

129 Smart Reboot Issue

A

129 Smart Reboot Issue

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11
Q

130 Request for Home PC Support

A

130 Request for Home PC Support

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12
Q

132 Privileged Service Issue

A

132 Privileged Service Issue

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13
Q

133 Prompted for CMOS Pw / Tampered

A

133 Prompted for CMOS Pw / Tampered

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14
Q

150 PC - VPN - Cisco AnyConnect Install

A

150 PC - VPN - Cisco AnyConnect Install

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15
Q

152 Request for Temporary Admin

A

152 Request for Temporary Admin

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16
Q

160 VPN Cisco AnyConnect VPN Issue

A

160 VPN Cisco AnyConnect VPN Issue

17
Q

165 Deskside Drive by Ticket

A

165 Deskside Drive by Ticket

18
Q

169 Surface Pro 2 Disk Full

A

169 Surface Pro 2 Disk Full

19
Q

170 IE Cannot Access External Sites

A

170 IE Cannot Access External Sites

20
Q

189 Java Being Blocked by IE

A

189 Java Being Blocked by IE

21
Q

202 Network Outage / Degraded

A

202 Network Outage / Degraded

22
Q

203 Network Outage Already Reported

A

203 Network Outage Already Reported

23
Q

212 Dogwood Wireless Network Down

A

212 Dogwood Wireless Network Down

24
Q

321 Workstation Printing Issue

A

321 Workstation Printing Issue

25
Q

345 Manager Call Back Requested

A

345 Manager Call Back Requested

26
Q

720 Software Center Issues

A

720 Software Center Issues

27
Q

2002 Zoom Support Query

A

2002 Zoom Support Query