... Flashcards
Because of the tremendous importance of a workplace free from harassment, this handbook shall be reviewed regularly by each supervisor with his personnel. Additionally, during each employees annual ________ _________, shall be fully discussed.
Performance evaluation.
OED’s (diversity) mission is twofold: (2)
- To provide continuous training to all dept members to increase awareness of our culturally diverse community and department to reduce complaints of harassment, discrimination and biased based policing issues
AND
- To provide objective, thorough and confidential investigations of those complaints that do arise.
* will accomplish this mission by developing, implementing and conducting training for all dept personnel at all ranks in harassment/discrimination issues.
OED will conduct all ____ investigations to complaints based on race, religion, sex, national origin, color, age, disability, sex orientation, political affiliation or veteran status.
Internal
*Internal Affairs handles all EXTERNAL
Supervisors responsibility:
To enforce dept policy. Conduct regular reviews with employees to ensure they understand their obligations under the policy, as well as set proper example at all times.
Supervisors who act _______ and ________ in dealing with behavior that could result in ANY allegations of harassment/discrimination will send strong message that it will not be tolerated.
Professionally and decisively
- supervisors must stop offensive behavior before it becomes PERVASIVE or SEVERE, regardless of subordinates chain of command.
Preventing complaints, supervisors shall: (6)
- INSIST - that all employees be treated with dignity and fairness
- MONITOR - work environment daily for signs of harassment and/or discrimination
- REFRAIN - from encouraging or participating in acts that could be perceived as harassment and/or discrimination
- COUNSEL - employees on prohibited behavior
- STOP - any acts that may be considered harassment and take steps to intervene even if the employees involved are not under his/her supervision
- REPORT - all complaints of harassment/discrimination to the OED, whether witnessed or reported, formally or informally.
Supervisors report all complaints of harassment/discrimination to __________, whether witnessed or reported, formally or informally.
Office of Employment Diversity(OED)
Will complaints of harassment/discrimination be accepted from any source?
Yes.
*in person, by mail, email, phone or anonymous.
Complaints of harassment/discrimination can be received by any of four parties: (4)
- Any supervisor
- Director of OED/designee
- Captain of personnel
- Captain of professional standards.
- all complaints reviewed by director of OED
In accordance with policy 5/101.24, supervisors SHALL: (4)
ACT IMMEDIATELY - on all complaints, even if minimized
ENSURE - employee understands complaint policy
CONTACT - OED w/ documenting, filing written complaint
ASSIST - employee w/ documenting a filing written complaint
Investigating complaints:
All harassment/discrimination complaint investigations should be completed within ___ days.
45
- regardless of how complaint investigated.
- can be resolved by formal investigations or through alternate forms of resolution, including mediation.
- identity of participants only revealed on need to know basis. Confidentiality will be maintained.
Bureau level investigations:
Investigations that are ____ complex can be referred to bureau level for investigation. If a supervisor investigates one of these cases, it is important to document each step taken during investigation as well as all facts learned throughout beginning to end.
Not
- supervisors actions are evidence of action taken by department to correct inappropriate behavior and prevent future incidents. This will become INVALUABLE should liability become an issue.
Bureau level investigations:
Supervisors Shall: (5)
COORDINATE- through OED
DOCUMENT- incident and results of fact-finding investigation through investigative report
TAKE REMEDIAL ACTION- to eradicate and prevent further occurrences of discrim/harass
COUNSEL- employees on inappropriate behavior
IDENTIFY- course of action with complainant to follow up WITH assistance from OED
*regardless of avenue of investigations will be coordinated through OED
Prima facie case of retaliation exists when the complainant shows:
- They made a reasonable and good faith complaint of harass/discrim
OR assisted another in making a reasonable and good faith complaint of harass/discrim
OR participated in investigation
- Thereafter was subjected by the employer to ADVERSE EMPLOYMENT
AND
- A CASUAL LINK exists between 1 and 2
Recognizing when certain elements may be present in the workplace is ________ for supervisors.
Critical