. Flashcards

1
Q

Concerned with defining goals for future organizational performance and deciding on the tasks and resource use needed to attain them.

A

Planning

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2
Q

Describes what he company wants to achieve and where it wants to go in the future.

A

Vision Statement

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3
Q

Describes the company reason for its existence, it answers the question why the company exists.

A

Mission Statement

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4
Q

The specific accomplishments or action plans that are you usually attained after a long period

A

goals

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5
Q

refers to an action plans that involve shorter periods and more measurable outputs

A

objectives

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6
Q

these are usually broad plants based on the companies mission vision and values and adjust the company as a whole

the owner decides

a process in which an organization’s leader defines their vision for the future and identify the organizations goal or objective

A

strategic plans

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7
Q

these plans translates broader plans into functional goals for each areas or department

it includes budget resources and goals with specific deadlines

A

tactical plans

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8
Q

it involves specific events such as marketing campaign campus recruitment and others

also involves the formulation of ongoing plants that defines specific operation objectives

A

operational plans

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9
Q

it is usually conceptualized by the chief executive officer and other members of the top management

A

corporate strategy

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10
Q

the two strategy in top level management

A

corporate and general business strategy

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11
Q

concerned with building competitive advantage for a single business unit of a diversified company

A

general business strategy

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12
Q

the one responsible for crafting a functional strategy is usually the manager in charge of the department or area concerned

the general manager makes the final approval of the strategy

A

functional strategy

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13
Q

two strategy on low level management

A

operational and financial resources

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14
Q

it is a narrower and more forced strategy formulated by low level managers or frontline supervisor

A

operational strategy

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15
Q

it includes the capital investment that a company needs to start and sustain the business

A

financial resources

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16
Q

the process of choosing a solution from available alternatives

A

decision making

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17
Q

is a systematic process in which managers define problems evaluate alternatives and choose optimal solutions

A

rational decision making

18
Q

two types of decision making

A

programmed and non-programmed decision making

19
Q

some stimuli usually spark the realization that a decision must be made

A

recognize the needs for a decision

20
Q

the manager must generate a set of alternative courses for action to take response to the opportunity or threat

A

generate alternatives

21
Q

they must assess evaluate the advantages and disadvantages of each one

A

assess alternative

22
Q

the next task is to rank alternatives using a predetermined set of criteria and make a decision

A

choose among alternatives

23
Q

once the decision has been made an alternative has been selected it must be implemented and many subsequent and related decisions must be made

A

implement that chosen alternatives

24
Q

always conduct a retrospective analysis to see what they can learn from past successes or failures

A

learn from feedback

25
Q

organization has been identified as a coordinated unit consisting of at least two people who function to achieve a common goal or set of goals

it is an entity that enables the society to pursue accomplishments that can’t be achieved by individuals acting alone

A

nature of organization

26
Q

identifies the essential task and operations of the company establishes effective work relationships and divides the company into departments that will contribute toward achieving its goals and objectives

A

organizational decision

27
Q

it is the framework that shows how each component of the company relates to each other

A

organizational structure

28
Q

types of an organization structure

A

functional product market and matrix

29
Q

it brings together in one department everyone engage in one activity or several related activities that are called function

A

functional organization

30
Q

it is often referred to as organization by division brings together in one work unit
(a) all those involved the production and marketing of a product or a related group of products
(b) all those in a certain geographic area
(c) all those dealing with a certain type of customers

A

product or market organization

31
Q

it combines the functional and divisional structures

it is attempt to gain the advantages and minimize disadvantages of each and this is accomplished by creating permanent themes that cut across functions to support specific products projects or programs

A

matrix organization

32
Q

max weber believed that this management approach was more informal and did not have the potential of being successful since power authority and loyalty were misplaced; employees were loyal to their superiors rather than the organization

A

bureaucracy

33
Q

the implementation of scientific management on the workplace left workers little opportunity to excel or innovate from a set workplace norm

A

scientific management

34
Q

emphasizes that a system is a collection of parts that are coordinated in accomplishing a particular goal

A

system theory

35
Q

recognizes that there is no single best way of managing an organization

A

contingency theory

36
Q

allocation of task to employees

A

delegation

37
Q

rests on authority and responsibility

A

formal organization

38
Q

it is defined by personal relationships established among employees

A

informal organization

39
Q

it is a virtually automatic process that follows established rules or guidelines

A

programmed decision making

40
Q

it is a non-routine decision making that occurs in response to unusual and predictable opportunities and threats

A

non-program strategies