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  • Let's Get Real
    Let's Get Real

    Let's Get Real

    By: Amanda Hawkins
    Redirection Questions: Redirection is answering a question with a question. Remember, the intent of redirection is to: 1) Understand and answer the real question 2) Avoid answering the wrong question 3) Allow clients to keep talking if that is what they really want to do (Pages 141 - 143), Yellow Lights: Yellow lights are doubts, stalls, concerns, fears, objections or tough questions. The rule with yellow lights is: If you see it, hear it, or feel it, find a way to say it – tactfully. (37 – 41; 147- 151, 158), Gatekeeper Objections: The gatekeeper controls information flow and access. (101, 107, 110 - 111, 210 - 211) ...
    8
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    140
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    9
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  • (⁠ʘ⁠ᴗ⁠ʘ⁠✿⁠)
    (⁠ʘ⁠ᴗ⁠ʘ⁠✿⁠)

    (⁠ʘ⁠ᴗ⁠ʘ⁠✿⁠)

    By: Cindy Salazar
    Biochemistry, Biochemistry essential classroom procedures, Biochemistry policies and procedures ...
    67
    Decks
    915
    Flashcards
    1
    Learner
  • TTMIK 2
    TTMIK 2

    TTMIK 2

    By: ferric ferric
    level-2-lesson-1-future-tense, level-2-lesson-2-object-marking-particles, level-2-lesson-3-and-and-then-therefore-so ...
    31
    Decks
    672
    Flashcards
    12
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  • The Regulation and Ethics of the South African Financial Markets
    The Regulation and Ethics of the South African Financial Markets

    The Regulation and Ethics of the South African Financial Markets

    By: Ané Venter
    Chapter 1: Regulation and the role of various regulators, Chapter 2: The Financial Markets Act, 2013, Chapter 3: Credit Rating Services Act ...
    9
    Decks
    173
    Flashcards
    1
    Learner
  • Gr
    Gr

    Gr

    By: Ferhat Ozbayrak
    1 TENSE, MODALS, BAĞLAÇ ...
    7
    Decks
    288
    Flashcards
    1
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  • Biology
    Biology

    Biology

    By: Ruby Carlson
    Chapter 2 - The Chemistry If Life, DNA, Chapter 3- Cellular Structure and Function ...
    11
    Decks
    306
    Flashcards
    1
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  • Map It
    Map It

    Map It

    By: Pat Schneider
    Chapter 1 - Our Cultural Challenge, Chapter 2 - If We Don't Teach, What Do We Do?, Chapter 3 - Steer the Client in the Right Direction ...
    4
    Decks
    51
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    1
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  • CRIMINOLOGY Hollie
    CRIMINOLOGY Hollie

    CRIMINOLOGY Hollie

    By: Hollie Tuffley
    Unit 2- Ac1.1 compare CRIMINAL behaviour and DEVIANCE, Unit 2- AC1.2 - The SOCIAL CONSTRUCTION of criminality, Unit 2 - AC2.1 - Describe BIOLOGICAL theories of criminality ...
    19
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    589
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    15
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  • Spanish Present Subjunctive: In-depth
    Spanish Present Subjunctive: In-depth

    Spanish Present Subjunctive: In-depth

    By: Jo Ellwood
    1. doubt, 2. recommendation, 3. emotion ...
    25
    Decks
    196
    Flashcards
    16
    Learners
  • Biochemistry
    Biochemistry

    Biochemistry

    By: Matthew Miller
    Lecture 1 - Chemical Bonds and Macromolecules, Lecture 2- Amino Acids, Classify Amino Acids: Name, 3 letter abv, polar / nonpolar, if polar what charge ...
    14
    Decks
    460
    Flashcards
    4
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  • mas211
    mas211

    mas211

    By: Dominique Gabriela
    intro, 1) Determinants, 2) Chain Rules ...
    13
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    186
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    5
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  • Computer Science GCSE OCR
    Computer Science GCSE OCR

    Computer Science GCSE OCR

    By: Amandeep Dhak
    If Statements, For loops, While loops ...
    6
    Decks
    115
    Flashcards
    3
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  • Chemistry
    Chemistry

    Chemistry

    By: Gwen RICHES
    1.1 Atomic structure, Chemical equations, 1.5 History of atom ...
    40
    Decks
    400
    Flashcards
    2
    Learners
  • Ch 16. Ecosystems and Biomes
    Ch 16. Ecosystems and Biomes

    Ch 16. Ecosystems and Biomes

    By: Nathan Stephen
    Lesson 1. Energy Flow In Ecosystems, Lesson 2. Cycles If Matter, Lesson 3 Biomes ...
    4
    Decks
    37
    Flashcards
    4
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  • French
    French

    French

    By: lori jo
    Words 2-6-17, Words Week If 2-13-17, Aurore Jan/feb 2017 ...
    20
    Decks
    404
    Flashcards
    1
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  • 04 Exam Prep
    04 Exam Prep

    04 Exam Prep

    By: Candice Rogers
    Question 1, Question 2 (If Audience), Question 2 (if Representation) ...
    5
    Decks
    80
    Flashcards
    1
    Learner
  • Personality and individual differences
    Personality and individual differences

    Personality and individual differences

    By: Pine Tree
    Task 1 DONE, Task 2 Asl leo if he has anything to add on EI, Task 3 Ask leo regarding tarit and psychoanalytic pardigm ...
    9
    Decks
    411
    Flashcards
    2
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  • AP Comp Sci A
    AP Comp Sci A

    AP Comp Sci A

    By: Katie Merryman
    Unit 1: Primitive Types, Unit 2: Using Objects, Unit 3: Boolean Expressions and If Statements ...
    10
    Decks
    61
    Flashcards
    1
    Learner
  • Neuroscience of Trauma
    Neuroscience of Trauma

    Neuroscience of Trauma

    By: Juliette Rooney
    Lecture 1, Lecture 2, Lecture 3 - Trauma and Stressor Related Disorders ...
    7
    Decks
    121
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    1
    Learner
  • Clinically Based Concepts II
    Clinically Based Concepts II

    Clinically Based Concepts II

    By: Havanna Ramsdell
    clinical scenario retrieval review, clinical scenario wheasy peasy, clinical scenario: volumes and capacities ...
    15
    Decks
    331
    Flashcards
    1
    Learner
  • 504 absolutely essential words
    504 absolutely essential words

    504 absolutely essential words

    By: green lantern
    1.All words are page to hang ideas on, Alice had the slightest idea about Latitude & Longitude, Good words anoint a man, ill words kill a man ...
    34
    Decks
    408
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    33
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  • Immunology
    Immunology

    Immunology

    By: Zoe Bee
    Lecture 2- The Response to Infection, Lecture 3- recognition of antigen by b cells and antibody, Lecture 4- Major Histocompatibility Complex and recognition by T cells ...
    21
    Decks
    540
    Flashcards
    7
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  • Self Regulation
    Self Regulation

    Self Regulation

    By: Dusan Lazic
    Lecture 1 what makes a good theory?, Lecture 2: Self Control And Ego Depletion Controversy, Lecture 3 Self Regulation Of action & Affect And Of Emotion ...
    11
    Decks
    114
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    2
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  • Earth Science
    Earth Science

    Earth Science

    By: Irena Werner
    Chapter 4 Tectonic Plates, Chapter 5 - Minerals, Sedimentary rocks magma chapter 6 ...
    9
    Decks
    152
    Flashcards
    3
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  • IBI K2
    IBI K2

    IBI K2

    By: Alexander Stratelis
    ÖIBI Fall 1 (Tomas mem), Virus II (F-Jorma), Virala luftvägsinfektioner, patofysiolog (F-Jorma) ...
    10
    Decks
    176
    Flashcards
    2
    Learners
  • Qisas Book 3
    Qisas Book 3

    Qisas Book 3

    By: Iza Rehman
    Musa (1): From Kanaan To Egypt, Musa (2): After Yusuf, Musa (3): Banu Israil In Egypt ...
    45
    Decks
    576
    Flashcards
    2
    Learners
  • Price Action Trading
    Price Action Trading

    Price Action Trading

    By: Darien Lewis
    Trading Skills #1: Find Swing Pivots, Trading Skill #2: Draw Trend Lines, Trading Skill #3: Determine if S/R Will Hold/Fail ...
    5
    Decks
    23
    Flashcards
    4
    Learners
  • Biology IGCSE
    Biology IGCSE

    Biology IGCSE

    By: Unknown Unknown
    1(a) Characteristics of Living organisms, 1(b) Variety of Living Organisms, 2(a) Level of organisms ...
    11
    Decks
    143
    Flashcards
    1
    Learner
  • CE
    CE

    CE

    By: R R
    1. Introduction, 2 + 3. Anatomy of a program, 4. Input and Output ...
    11
    Decks
    231
    Flashcards
    2
    Learners
  • PSYC330
    PSYC330

    PSYC330

    By: Maddy Teape
    Week 1: Introduction + Some Basic Pharmacology, Week 2 : Behavioural Analysis of Drug Effects, Week 3: How we Adapt to Drugs – Tolerance, Sensitization, and Expectation ...
    24
    Decks
    848
    Flashcards
    4
    Learners

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