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Salesforce Admin study 06152019

This class was created by Brainscape user Tina Mccauley - OIT. Visit their profile to learn more about the creator.

By: Tina Mccauley - OIT
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Decks in this class (10)

Orgainiation Setup
Describe the info found in the company information
50  cards
Sales and marketing applications
What is the opportunity board,
What is the big deal alert,
How does salesforce support estim...
44  cards
Activity management and collaboration
What feature when feed tracking i...,
What is the limit of a chatter fi...,
True or false can chatter be foll...
10  cards
Service and support applications
What is the key field on the case...,
True or false support processes w...,
Name two other important case rec...
35  cards
Data management
What are some identifiers of the ...,
Give two definitions of what an e...,
True or false mass transfer works...
27  cards
Reports and dashboards
How can you ensure that a dashboa...,
What are the different formats of...,
What impact does the sharing mode...
13  cards
Workflow and process automation
When our workflow rules evaluated,
How can workflow rules be evaluated,
What are the actions that a workf...
12  cards
User setup
Why would a user be freezed,
What are some common user access ...,
What can be done to immediately p...
9  cards
Security and access
What checks are done when users t...,
What are examples of standard pro...,
Why and how are custom profiles c...
23  cards
Standard and custom objects
What can be customized for standa...,
What are the main custom field at...,
What is an external id
20  cards

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Salesforce Admin study 06152019

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