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By:
Tia Brown
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Decks in this class (15)
Working as a professional
What is the code of conduct,
Unprofessional attitude,
Three parts to be professional
14
cards
Social Media
Can your employer confiscate your...,
Rules of devices,
Why thin about social media
7
cards
Communication
How do we commuicate,
Models of communication,
Linear model of communication
16
cards
Emotional Intelligence
Mindfulness,
What can you do,
Emotional
6
cards
Human Behaviour
What is human behaviour,
What is human behaviour influence...,
Personality types
10
cards
Principles of Practice
5 principles of practice,
Professional competence,
Functions of professional competence
9
cards
Professional Development
Requirements to stay an rvn,
Cpd,
Personal development cycle
5
cards
Veterinary Practice Procedures
Consent,
Who can give consent,
Misuse of drugs act year summary
11
cards
Processing Payments
What can a vs charge for,
Rcvs and pricing,
Pricing legislations
18
cards
Appointment System
Types of apointments,
Five consultations,
Telephone
13
cards
Customer Service
Why is customer service important,
Getting customer service right,
What owners want
12
cards
Clinical Governance
What is clinical governance,
You and clinical governance,
The veterinary team and animal sa...
8
cards
Veterinary Nursing Council
What is the rcvs,
Royal charter,
Rcvs 2020 2024 plan
7
cards
Ethical Dilemmas
What is ethics,
Ethics as a vet nurse,
Three main ethical approaches
10
cards
Roles and Responsibilities
Members of the veterinary team,
Veterinary surgeons,
Veterinary nurses
11
cards
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Professional Practice
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