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Operations Management

This class was created by Brainscape user Valentina Santini. Visit their profile to learn more about the creator.

By: Valentina Santini
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Decks in this class (12)

Operations Introduction & Strategy
What is operations management 1,
What are the strategic impacts of...,
What is a business process 3
25  cards
Business Process Management
What is a process 1,
What is lead time 2,
What is customer order decoupling...
20  cards
Capacity Management
What is capacity management 1,
What is considered long range 2,
What is considered intermediate r...
20  cards
Customer Integration / Customer as co-producer
What does customer as co producer...,
What are the challenges of managi...,
What is process design as a tool 3
13  cards
Customer Journeys
What is a customer journey 1,
How do customer journeys improve ...,
How do customer journeys improve ...
7  cards
Process Design
What is a process 1,
What is the cycle time 2,
What is utilization 3
38  cards
Process Maps
What is a process map 1,
What are the 4 principles of proc...,
What is business process modeling...
11  cards
Quality Management and Statistical Quality Control
What is the basic definition of q...,
What is total quality management ...,
What are the two fundamental oper...
26  cards
Service Processes
What is a service package 1,
What is supporting facility servi...,
What is facilitating goods servic...
13  cards
Six Sigma
What is six sigma 1,
What are the acceptable limits 2,
What is ctx 3
17  cards
Waiting Lines
What is a queueing system 1,
What is a finite population 2,
What is an infinite population 3
26  cards
Forecasting
What is forecasting 1,
What are seasonalities 2,
What are cyclical elements 3
33  cards

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Operations Management

  • Class purpose General learning

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