This class was created by Brainscape user Kay Avila. Visit their profile to learn more about the creator.
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Kay Avila
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Decks in this class (4)
Reference Card Vocab
What term means a means of delive...,
What term means specialized organ...,
What term means any capability or...
16
cards
Reference Card Vocab - Page 2
What defines the perspective posi...,
What designs it services and the ...,
What ensures that new modified re...
26
cards
ITIL Basics
What does itil stand for,
Where does itil originate,
What is the international standar...
7
cards
Training Crash Course
Which sla covers the agreed level...,
Give the first two steps and then...,
What is the acronym for the five ...
29
cards
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ITIL
- Class purpose General learning
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