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Kaman Hung
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Decks in this class (21)
CHAPTER 1 A Consultant by Any Other Name …
What is the primary role of a con...,
What does restructuring refer to ...,
What are the two varieties of cha...
29
cards
CHAPTER 2 Techniques Are Not Enough
What are the dimensions of the co...,
What are the three roles a consul...,
What is the key characteristic of...
36
cards
CHAPTER 3 Being Right—Really
What are the two levels at which ...,
What is the main objective of eve...,
What are the four elements of the...
46
cards
CHAPTER 4 Flawless Consulting
What are the two key questions to...,
What does authentic behavior with...,
Why is it a mistake to assume cli...
38
cards
CHAPTER 5 Contracting Overview
What is the primary desire of con...,
What does the contracting phase o...,
Define a contract in the context ...
39
cards
CHAPTER 6 The Contracting Meeting
What is the main message of the d...,
What is a critical skill in the c...,
What should you clarify before th...
46
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CHAPTER 7 Some Nuances of Contracting
What are the three ways to get wo...,
What is the primary goal of contr...,
What is the sent in scenario in c...
38
cards
CHAPTER 8 Some Agonies of Contracting
What is step 5 s in contracting 1,
What are the two phases to dealin...,
What is a clear sign that you are...
64
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CHAPTER 9 The Internal Consultant's Dilemma
What is the main challenge faced ...,
Why is it risky for internal cons...,
What is a triangular contract in ...
17
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CHAPTER 10 Understanding Resistance
What is the hardest part of consu...,
Why might clients resist despite ...,
Is resistance a natural part of t...
59
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CHAPTER 11 Dealing with Resistance
What is meant by overcoming resis...,
Why is resistance considered esse...,
What is the basic strategy for he...
37
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CHAPTER 12 Technology: A Marriage of Myth, Convenience, and the Virtual Hour
What are the three dominant narra...,
What technological advancement al...,
Who invented the printing press 3
35
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CHAPTER 13 From Diagnosis to Discovery
What are the two primary purposes...,
How does the traditional approach...,
What is the asset based or streng...
33
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CHAPTER 14 Whole‐System Discovery
What is the primary focus of the ...,
What is a first party or whole sy...,
What does the term whole system i...
18
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CHAPTER 15 Discovering Gifts, Capacities, and Acting on What We Know
What is an essential element of c...,
What did the author initially bel...,
What is the value proposition in ...
62
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CHAPTER 16 Focusing on the Picture
What are the two focuses you can ...,
What are the three different laye...,
What is the first step in the dis...
35
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CHAPTER 17 Preparing for Feedback
What do line managers typically s...,
What is the primary task of a con...,
What percentage of a consultant s...
22
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CHAPTER 18 Managing the Meeting for Action
What is the main purpose of the m...,
What are the five key points to m...,
What is emphasized about the pres...
47
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CHAPTER 19 Implementation
What is the primary focus of impl...,
Why is implementation often seen ...,
What two aspects of implementatio...
32
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CHAPTER 20 The Structures of Engagement
What is the primary service of a ...,
What happens if the quality of in...,
What are the key elements of the ...
54
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CHAPTER 21 Transformation Will Not Be Televised, Livestreamed, or Managed
What is the primary role of consu...,
What does transformation lead to ...,
What is often prioritized over le...
57
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Flawless Consulting
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