This class was created by Brainscape user Rebecca Jackson. Visit their profile to learn more about the creator.
By:
Rebecca Jackson
- decks
- flashcards
- learners
Decks in this class (22)
Chapter 3 Emotional Intelligence
What is emotional intelligence,
Goleman s 4 emotional intelligenc...,
Self awareness
6
cards
Chapter 3 - change management
Change management,
1st 2nd change order,
Individual barriers to change
9
cards
Chapter 4 - Communication
Effective communication enables a...,
1 way communication includes,
Advantages of 1 way communication
24
cards
Chapter 4 - Effective Teams
Key characteristics of an effecti...,
Purpose of team meetings,
Styles of running a team meeting
5
cards
Chapter 4 - Conflict
Pros and cons of conflict,
7 causes of conflict,
What is the thomas kilmann confli...
8
cards
Learning
Kolb s learning cycle what are th...,
Kolb s learning cycle concrete ex...,
Kolb s learning cycle reflective ...
13
cards
Belbin's team role
Belbin s team roles x9,
What does belbin believe about hi...,
According to belbin there are two...
12
cards
Situational leadership
What is situational leadership 4x...,
Delegate,
Participate
6
cards
McGregor - X & Y theory
Mcgregor theory x y,
X managers,
Y managers
5
cards
Bruce Tucker - Stages of team development
What are the stages what s to note,
Stage 1 forming,
Stage 2 storming
6
cards
Scouller's 3 levels of leadership
What are the scouller s 3 levels ...,
What is scouller s personal leade...,
What is scouller s private leader...
9
cards
Dr Stephen Covey - 7 habits of highly effective people
7 habits of highly effective peop...,
What are the 7 stages,
1 be proactive
9
cards
Myers Briggs - Type Indicator model
Myers briggs type indicator model...,
What are the 4 areas of the myers...,
Extroversion e or introversion i
8
cards
Recruitment and selection
Recruitment is necessary,
Difference between recruitment an...,
Typical recruitment and selection...
24
cards
Learning continued...
Organisational needs changes can ...,
Training needs analysisfirms must,
Where do training needs arise from
28
cards
Coaching, counselling and assessment
Advantages disadvantages of coaching,
Grow,
Main objectives of grow
18
cards
8 - Financial advice - legal & regulatory enviroment
Fca principles for business,
Fca s strategic objective operati...,
Cd cross cutting rules
30
cards
9 - setting and measuring objectives
3 elements to corporate objectives,
Planning hierarchy,
Management control cycle stages
15
cards
10 - MI & quality standards
Mi to show good consumer outcomes,
Collect mi in 4 key areas,
Characteristics of an effective m...
12
cards
11 - Managing underperformance & relevant legislation
Underperformance,
Disciplinary action only when,
Management intervention when unde...
22
cards
Chapter 1
Who does t c apply to,
What roles does the certification...,
What is an information giver
11
cards
Chapter 2
0
cards
More about
CII J07
- Class purpose General learning
Learn faster with Brainscape on your web, iPhone, or Android device. Study Rebecca Jackson's CII J07 flashcards now!
How studying works.
Brainscape's adaptive web mobile flashcards system will drill you on your weaknesses, using a pattern guaranteed to help you learn more in less time.
Add your own flashcards.
Either request "Edit" access from the author, or make a copy of the class to edit as your own. And you can always create a totally new class of your own too!
What's Brainscape anyway?
Brainscape is a digital flashcards platform where you can find, create, share, and study any subject on the planet.
We use an adaptive study algorithm that is proven to help you learn faster and remember longer....
Looking for something else?
CII
- 28 decks
- 1668 flashcards
- 22 learners
Decks:
If11 Risk Insurance, If12 The Insurance Market, If13 Contract And Agency, And more!
J07 2016
- 13 decks
- 165 flashcards
- 21 learners
Decks:
Chapter 1 T C Rules, Chapter 2 Role Of Supervisor, Chapter 3 Leadership Behavioural Models, And more!
CII IF1
- 11 decks
- 388 flashcards
- 359 learners
Decks:
Chapter 1 Risk And Insurance, Chapter 2 The Insurance Market, Chapter 3 Contract And Agency, And more!
