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Certified Travel Associate (CTA)

This class was created by Brainscape user Sue Peyer. Visit their profile to learn more about the creator.

By: Sue Peyer
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Decks in this class (16)

Time Management
Success signs love,
Success signs labor,
Success signs learning
62  cards
Teamwork
A team member who attempts to com...,
During team meetings team members...,
A team should be given the freedo...
123  cards
Business Writing Skills
A business document that presents...,
The ability to speak well is more...,
Letters and email messages should...
92  cards
The Art of Listening and Communicating
Most travel professionals spend m...,
Words meaning and tone of voice a...,
Which of the following is an effe...
137  cards
Understanding Customer Needs
In general affinity group travele...,
Affinity group travel includes tr...,
Travel competes with other luxury...
132  cards
Customer Focused Selling
Acknowledge,
Benefits,
Clarify
54  cards
Customer Service
Customers do not want you to admi...,
Providing quality service is one ...,
Most of the customers who stop do...
60  cards
Touring the World
For every tangible product you se...,
A study of the earth and is compo...,
The study of the earth s natural ...
429  cards
Planning Itineraries
Pride,
The three major regions in africa...,
When you are planning a self driv...
103  cards
Selling All-Inclusive Resorts
Which of the following would be c...,
Which of the following is the fir...,
The basic all inclusive price may...
39  cards
Selling Escorted Vacations
Escorted vacations are getting sh...,
Escorted vacations are designed f...,
A vacation package that includes ...
134  cards
Selling Special Interest Travel
A concise overview of why you are...,
The growth of special interest tr...,
Selling to niche markets is more ...
56  cards
Travel Insurance
Pre existing medical conditions a...,
Trip cancellation trip interrupti...,
If your clients need coverage for...
68  cards
Preventing Credit Card Fraud
The bank with the relationship wi...,
An additional security feature th...,
A list provided by a company deta...
41  cards
Glossary Terms
A time management strategy that a...,
An unethical ticketing practice i...,
Organizations that sell travel ag...
253  cards
Final Quiz
Taking mental vacations and exerc...,
Your professional image describes...,
If you can manage your time more ...
148  cards

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Certified Travel Associate (CTA)

  • Class purpose General learning

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