This class was created by Brainscape user Poppy Luck. Visit their profile to learn more about the creator.

Decks in this class (19)

Using Budgets
Cost centre,
Profit centre,
Delegated budgets
12  cards
Improving Cash Flow
Credit control,
Bad debt,
Over trading
12  cards
Measuring And Increasing Profit
Gross profit,
Net profit,
Return on capital
6  cards
19 - Improving Organisational Structures
Organisational chart,
An organisational chart should in...,
The way in which the organisation...
15  cards
20: Measuring the effectiveness of the workforce
Workforce performance,
Labour turnover,
Why should labour turnover be cal...
8  cards
21: Developing an effective workforce: recruitment, selection and training.
Recruitment and selection process,
Job description,
Person specification
22  cards
22: Developing and retaining an effective workforce: motivating employees.
Motivation,
Financial methods of motivation,
Non financial methods of motivati...
11  cards
23: Making operational decisions
Operational targets,
Why set these operational targets,
Capacity
14  cards
24: Developing effective operations: quality
Quality product,
Quality standards,
Quality control
9  cards
25: Developing effective operations: customer service
Customer service,
Methods of meeting customer expec...,
Monitoring customer service
4  cards
26: Working with suppliers
Supplier relationships,
Good suppliers have these qualities,
Service level agreement
4  cards
27: Using technology in operations
Information technology,
Robots,
Automated stock control programmes
8  cards
28: Effective marketing
Marketing,
Niche marketing,
Market
10  cards
29: Designing an effective marketing mix
Marketing mix,
Product,
Promotion
7  cards
30: Using the marketing mix: Product
Product development,
Product line,
Product mix
17  cards
31: Using the marketing mix: promotion
Promotion,
Sales promotion,
Promotional activities
11  cards
32: Using the marketing mix: pricing
Pricing strategies,
Price skimming,
Penetration pricing
12  cards
33: Using the marketing mix: Place
Distribution channel,
Direct sale,
Intermediaries
7  cards
34: Marketing and competitiveness
Degree of competition,
Marketing conditions,
Competitiveness
5  cards

More about
Buss 2

  • Class purpose General learning

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