FO Flashcards
l is a special rate given to corporate accounts as an incentive for their patronage.
Corporate Rate
is given when there is a guaranteed number of room nights within a specific time frame (i.e one week or one month).
Volume Account Rates
entitled to 20% discount off corporate rates
A accounts
entitled to 15% discount off corporate rates
B accounts
entitled to 10% discount off corporate rates
C accounts
government officials who stay in a hotel for official functions are usually given per Diem.
Government Rates
- to attract more patronage during lean season, hotels and resorts make it a practice to offer off - season rate, which is much lower than the rack rate during “in season”.
Seasonal Rates
some hotels experience high occupancy during weekdays and lower occupancy during weekends.
Weekday-Weekend Rates
like some airlines, hotels may give incentive to early bookings by giving special rate for advance room payments.
Advance Purchase Rate
some hotels may have provision for rooms that are used for half day-like those designed for short time or for half day conferences that need Sleeping facility.
Half Day Rates
apply to associations and group of professionals or industry practitioners who are offered discounted rates as a show of professional courtesy.
Industry Rates
to encourage the patronage of rooms as well as other hotel services, a hotel may come out with a package rate whereby the cost of the room, meals and other part of the package will appear to be much lower than paying for them separately.
Package Rates
covering rooms,
airline
tickets, shuttle service, tour to some tourist attractions, ticket to cultural shows, etc.
Vacation Package
covers room accommodation, use of function rooms, meals and snacks.
Banquet and Room Package
room accommodation, use of conference room, coffee breaks, snacks, lunch, dinner and audio visual facilities.
Meeting Packages -
are given to group bookings. The rates are lower than transient bookings if they are booked in advance:
Group Rates
charges are based on the number of people in a room.
Per Person Rate
One of the responsibilities of a desk clerk is to see to it that the status of each room is continuously updated so that all clerks will be properly guided in making room allocation.
Room Status Report
OCC
Occupied
VR
Vacant Ready
VM
Vacant Maintenance
VD
Vacant Dirty
OD
Occupied Dirty
OOO
Out of Order Room
BLO
Blocked
NS
No show
SO
Slept Out
HU
House Use
