Elements of Conflict Resolution Flashcards
What are the three primary elements of conflict resolution?
The three primary elements are *Interests
*Alternatives
*Identity.
These elements play a crucial role in understanding and addressing conflicts effectively.
Why are interests important in conflict resolution?
Conflicts often arise when interests are not carefully considered. Acknowledging long-term interests, avoiding revenge, and focusing on positive resolutions contribute to more mature conflict management.
Why are alternatives crucial in conflict resolution?
Identifying the Best Alternative to a Negotiated Agreement (BATNA) helps parties position themselves for successful negotiations. It involves considering what actions will be taken if the conflict is not resolved.
How does identity impact conflict resolution?
Conflict often taps into a person’s deep sense of identity. Addressing identity issues involves exploring vulnerabilities, acknowledging personal contributions to the conflict, and forgiving oneself for mistakes. This understanding enhances the capability to listen to the other party’s perspective.
