DEN140 Quiz Week 3 (test on 1/15)! Flashcards
True or False:
Color-tagged card file recare systems use postcards that are put directly into outgoing mail as a reminder for patients to schedule their appointments .
F
True or False:
When using a computerized inventory system, you need to manually input items that need to be replenished for the next order.
F
True or False:
Administrative assistants should speak in a soft tone when answering phone calls in the dental office.
F
True or False:
Each individual patient preference can be tailored to when using a computerized recare system
T
True or False:
Front office personnel should have basic knowledge of dental treatments.
T
Fill in the blank:
CDT codes are used for ______________.
preparing dental claims
Fill in the blank:
Buffer times in the schedule are for _____________.
emergencies
Fill in the blank:
When money is owed to the dental office, it’s called _____________.
accounts receivable
Fill in the blank:
Appointments are broken up into units of time, which is the most common increment of _____________.
15 minutes
Fill in the blank:
Patient records are organized in most offices using ________________.
open shelf file cabinets, a color coding system
