1. Identify Problem 2. Research 3. Establish Theory 4. Test Theory 5. Establish Plan 6. Implement Solutoion 7. Verify Functionality 8. Document Findings I.R.E.T.E.I.V.D.

Troubleshooting Flashcards by Katiie Rincon

8 Steps

Identify Problem
Research
Establish Theory
Test Theory
Establish Plan
Implement Solutoion
Verify Functionality
Document Findings

I.R.E.T.E.I.V.D.

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BIOS

Helps to establish whether the issue is related to software or hardware

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7 Layer

Application
Presentation
Session
Transport
Network
Datalink
Physical

“All people seem to need data processing”

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TCO/IP Model

Application
Transport
Network
Data Link
Physical

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Troubleshooting Flashcards

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