Timecards and Payroll Flashcards
What happens if a tech forgets to clock-out at the end of the day?
a. their timesheet will remain in a clocked-in status until they dispatch to their first job the next day
b. they will be automatically clocked-out at 12am and their clock-out time will be set to the end time of their last completed appointment or paid non-job event.
c. they will automatically be clocked out at 11:59 and clocked back in at 12am the next day.
B. They will be automatically clocked out at 12am and their clock-out time will be set to the end time of their last completed appointment or paid non-job event.
Which two of the following reports would best allow you to analyze a technician’s timesheets for a period, when you feel there are some inaccuracies?
A. Technician timesheet summary report
B. Master pay file report
C. Invoice detail report
D. timesheet exception report
A. Technician timesheet summary report
B. master pay file report
If you have the office timesheet configuration turned on for your company, your office users must remember to clock-in once they’ve logged on and to clock-out before they log off each day. True or false?
False
When using technician clock i/o, a technician can start accruing paid hours (depending on their setup) when which 3 of the following actions occurs?
A. The technician is scheduled for paid non-job event, as the first event of the day.
B. The technician is dispatched to the first job of the day
C. The tech clock in to a paid, non-job event as the first event of the day
D. The tech arrived onsite at their first job
B. The technician is dispatched to the first job of the day
C. The tech clock in to a paid, non-job event as the first event of the day
D. The tech arrived onsite at their first job
When your techs are driving home from their last job of the day, and their drive time is greater than the commute time you’ve set on their tech profile, how could you pay them for the extra time?
A. Create a “drive home” timesheet code that is marked as paid and “deduct commute time”. Have the tech clock-into this timesheet code when they start their drive home and out when they arrive home.
B. Add a payroll adjustment based on the excess drive time.
C. you can’t do this. Commute time only applies to the first drive.
A. Create a “drive home” timesheet code that is marked as paid and “deduct commute time”. Have the tech clock-into this timesheet code when they start their drive home and out when they arrive home.
How is a technician notified that their payroll is ready for them to review and sign off on?
A. They will see a notification banner on the tech dashboard in mobile
B. They will receive a text message from their manager
C. They will receive an email from their manager
A. they will see a notification banner on the tech dashboard in mobile.
An hourly paid technician ($20/hr) is dispatched to a job. The tech works 4 hours and completes the job. The job invoice contains only one service that is marked for 2 hours in pricebook. How much will the tech earn for performing that job?
A. $80
B. $40
C. $60
A. $80
If you have a technician who is paid hourly, but also receives commissions and bonuses in some situations. Which type should you select on the payroll tab on the technician profile?
a. hourly
b. commision
c. select both
b. commission
One of your apprentices is doing “on the job training” for next year. How could you best track the training time for payroll sake and so you know what types of work the apprentice is joining?
a. create a paid, non-job event, with a paid timecode and add that event to their schedule for each job
b. assign them to the jobs. have them enter job punches like a regular tech.
B. Assign them to the jobs and have them enter job punches like a regular tech
What will happen if while a tech is clocked in to a non job event they are dispatched to a job by a member of the office team?
a. the tech will automatically clocked-out of the non-job event and dispatched timesheet entry will begin
b. the dispatch will fail with a warning that the tech is clocked-in to a non job event
c. if the non job event is paid the tech will be paid for both the event their job-related time.
A. the tech will be automatically clocked-out of the non-job event and dispatched timesheet entry will begin
