The Stages of Conflict Process

Question 1

What is the first stage in the conflict process?

Answer 1

The first stage is potential opposition or incompatibility, where conditions allowing conflict to arise exist, often related to issues in communication, structure, or personal differences.

Question 2

When does conflict truly develop in this stage?

Answer 2

Conflict develops when both parties perceive and internalize the disagreement, understanding it as something personally affecting them.

Question 3

What role do intentions play in the conflict process?

Answer 3

Intentions bridge perceptions and emotions, influencing how individuals decide to act in a conflict. Misinterpreting intentions can escalate conflicts.

Question 4

At what stage does conflict become evident?

Answer 4

Conflict becomes evident in the behavior stage, involving statements, actions, and reactions. The intensity of behavior can range from minor misunderstandings to efforts to harm the other party.

Question 5

What are the two types of outcomes in a conflict?

Answer 5

Outcomes can be functional (constructive) or dysfunctional. Functional outcomes contribute positively, while dysfunctional outcomes can lead to discontent and, ultimately, the dissolution of a group.